Sr. Transition & Transformation Manager

Job description

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.

Bottom line? We outthink ordinary. Discover what you can do at IBM.

We want to help our clients shape their digital blueprints, define their cognitive operating models, set their next-generation talent strategies, and create new technology visions in a cloud-centric world. Our digital strategy skills, industry insights, design-thinking approaches, cognitive consulting approaches and unique studio network allow us to meet every client need.
1. Primary interface between the business client and IBM delivery teams to ensure successful and seamless transition & transformation project delivery
2. Responsible for exhibiting leadership and form strategic relationships with the client to develop integrated business solutions as per client needs
3. Responsible for managing the business results of the project including contract fulfillment, project plans, milestones, deliverables and financial targets.
4. Planning and Implementation of Cognitive, Cloud, Automation, CAST, Collaboration Hub and cutting edge technologies for project.
5. Responsible for all SLA (Service Level Agreements), SLO (Service Level Objectives) and KPI (Key performance Indicators) for the Transition Projects.
6. Forecast resource requirements; coordinate the hiring, infrastructure and logistics Delivery Managers
7. Defining checkpoints and measuring project variance to ensure projects remain on target within cost and scope commitments
8. Conduct periodic project audits and reviews with project managers and advise necessary actions to steer the project on track, with client and IBM teams
9. Perform risk management, assess project risks in conjunction with the client and develop risk mitigation plans
10. Using Seven Keys, Delivery Accurate and Timely Status reports regarding project status, resource needs, project risks & Issues to Client executives, business managers and project stakeholders
11. Staff/Assign/Recruit Transition Managers to work in the different partitions of the Transition Project. Assign individual Partitions to Transition Managers based on complexity and experience.
12. Monitor utilization for project team members, leverage quality initiatives to improve productivity of team members
13. Optimize cost using IBM's WWGPE (World wide Gross Profit Estimator Tool) ensuring business profitability is met and at the same time reduce client's overhead
14. Perform Due Diligence including Application Assessment through Application Assessment Tool (AAT), Partition Definition & Sequencing through GRSMART tool
15. Direct the Knowledge Transfer Assessment process, review the client feedback and advise on appropriate corrective actions
16. Identifying training needs and carrying out project specific trainings for successful implementation of project
17. Monitor the performance of the partition transition and program managers and drive improvement. Manage risks and issues at the program level and decide on contingencies. Ensure that all Contractual Transition Milestones are achieved on time to avoid penalties
18. Using the IBM Lessons Learned Database to submit the best practices implemented in the project and documentation of Intellectual Capital developed

BENEFITS
Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.
·  http://www-01.ibm.com/employment/us/benefits/
·  https://www-03.ibm.com/press/us/en/pressrelease/50744.wss CAREER GROWTH
Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

·  Skill development: helping our employees grow their foundational skills
·  Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee's strengths and career aspirations
·  Diversity of people: Diversity of thought driving collective innovation
In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.
CORPORATE CITIZENSHIP
With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!
·  http://www.ibm.com/ibm/responsibility/initiatives.html
·  http://www.ibm.com/ibm/responsibility/corporateservicecorps
Auto req ID

123334BR
Required Education

Bachelor's Degree
Role ( Job Role )

Project Manager
State / Province

OREGON
Primary job category

Project Management
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 50% or 3 days a week (home on weekends - based on project requirements)
IBM Business Group

GBS
Preferred Education

Master's Degree
City / Township / Village

HILLSBORO
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Certified PMP with 12 -15 years of IT Project & Delivery Management experience using Agile & Waterfall methodologies, including 5+ years on Complex Project Management, 5+ years of Transition Project Management experience with IBM Transition Methodology & Strong understanding of IBM NexGen Transition Methodology., Strong understanding and experience of IBM Transition Solution tools such as GRSMART,WWGPE etc , Transition Cost Planning & Transition Risks Management. (3-5 yrs), Must have strong understanding of IBM Digital Path way ( Cloud, Micro-services, Blue mix Dev-ops services, Agile@IBM etc) (1-2 yrs)
Cross Sector Delivery Project Management experience in Telecom, Banking & industrial Sectors.(5 to 7 yrs)
Working knowledge and application of IBM Service Management Processes, Metrics Management, CMMI processess, Pre Contract Transition activities (3-5yrs)
Skill-keywords

Agile Development, Project & Program Delivery, IT Project Management, Quality Assurance, Client Facing, People Manager, Complex Projects, Application Maintenance & Support, Banking Domain, Talent & Engagement
Country

United States
Preferred Technical and Professional Experience

1. Strong IT delivery and project management experience with team sizes greater than 300+ FTE. ( 4-5 yrs)
2. Certified Scrum Master with Agile framework understanding ( 2-3 yrs)
3. ITIL foundation certified with Service delivery experience. (3-4 yrs)
4. Good understanding of IBM Quality Processess, IBM Global Solution Delivery Framework. (3 to 4 yrs)
Eligibility Requirements

N/A
Position Type

Professional
New Collar Role

No