ServiceNow CMDB SME

Job description

We are currently looking for ServiceNow CMDB SME . Main tasks and responsibilities will include:
·  To configure the CMDB and related tools like Identification and Reconciliation Engine, CMDB Health
·  To configure ServiceNow platform in the scope of CMDB module like forms, new attributes, scripts
·  To analyze external data sources and align with CMDB expected content
·  To build integrations between CMDB and external systems
·  To participate in defining CMDB standard processes
·  To define CMDB data model suitable meeting business needs and available data sources
·  To preparing documentation of deployed CMDB configuration
·  To conduct tests of CMDB tools and integrations.
Auto req ID

291839BR
Required Education

Bachelor's Degree
Role ( Job Role )

Systems Administrator
State / Province

SLASKIE
Primary job category

Technical Specialist
Company

(1065) IBM Global Services Delivery Centre Polska Sp. z.o.o
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Master's Degree
City / Township / Village

KATOWICE
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Working knowledge of the ServiceNow platform, mainly with CMDB
·  Experience in uploading data from discovery tool database to CMDB database
·  Good knowledge of CMDB class structure, relationship model and supporting tools
·  Good knowledge of Identification and Reconciliation process and configuration
·  Understanding of CMDB Health factors, measuring them and remediating issues
·  Understanding of CMDB automatic population tools: Discovery and Service Mapping
·  Good knowledge of data sources & transform maps
·  Strong relational database / SQL knowledge
·  Basic network infrastructure active elements knowledge
·  Good proficiency in English.
Country/Region

Poland
Preferred Technical and Professional Experience

·  Basic understanding of Javascript, webservices, Flow editor and Workflow editor would be a plus
·  Understanding of the Domain separation in ServiceNow
·  Understanding of discovery process and tools
·  Experience in defining Mid-Server placement and discovery schedules is a plus

Secondary Job Category

Technical Services Specialist
Eligibility Requirements

n/a
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.