Senior SRE

Job description

Introduction
As a SRE Engineer, you will work in an agile, collaborative environment to build, deploy, configure and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes. Working closely with our worldwide teams, you will have a unique opportunity to gain first-hand experience with the latest technologies and be supported by a global team of IBMers to grow your own technical skills and develop your career. This role may require some attention after normal working hours in order to troubleshoot and resolve production issues experienced by clients. This role may also require shifting working hours as needed basis for follow-the-sun coverage.

Your Role and Responsibilities
Database Administrator Position to work in P2PaaS Dataservices team, responsible for all infrastructure support for production environments in the IBM Cloud. Most of the activities are performed in Couchbase, however Mongo and Cassandra are also a demand for this position. The professional will have the opportunity to be in touch with best practices, techniques and tools, in a collaborative team, performing activities that includes setting up clusters, migrating data across clusters, backups to IBM COS, and various database tools and utilities. The focus in automation is a must. It is an amazing opportunity to be part of an innovative, agile and global team.

Responsibilities:
• Installation of Couchbase Enterprise software
• Configuration of the buckets for the offerings
• Troubleshoot issues with clusters
• Determine appropriate configuration of hardware for the clusters
• Implement security (setup of certificates, disable nonSSL communication).
• Ensure all clusters are ITCS-104, ISO, and SOC compliant as well as adhering to the associated standards
• Applying Couchbase security patches and upgrades
• Supporting Cassandra and Mongo for pager duty rotation
• Working with Couchbase Product support (create and resolve tickets, upload diagnostics, provide updates to the wider team)

Required Technical and Professional Expertise

Skills needed:

•Excellent knowledge of Couchbase, and solid foundation of Mongo and Cassandra
• Excellent knowledge of Linux.
• Demonstrated experience in handling day-to-day Operation, Alert, Incident support, Migration and break-fix support.
•Willingness to work in shifts or support 24 x 7 Coverage as per the Business needs.
•Good knowledge on shell scripting.
•Good knowledge on Ansible.

Preferred Technical and Professional Expertise

-Production Kubernetes/OpenShift experience strongly preferred.
- Experience with change management workflows.
- Experience with ELK/EFK stack (ElasticSearch, Logstash/Fluentd, and Kibana).
- Experience with distributed event streaming platform (Kafka, etc).
- Experience with SQL and/or NoSQL datastores (DB2 and Oracle data services).
- Familiarity with application load balancing concepts (F5, ELB, etc)”.