Security User Experience Design Leader

Job description

Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you?  If so, read on!

Your Role and Responsibilities
IBM Security is looking for a UX Design Leader who has a passion for leading and designing user experiences
that people love. IBM Security helps the people who are responsible for securing and protecting our personal
data and important business data from cyber criminals. We are a global team with collaboration at the heart
of our success. As part of the larger Security design team you will inspire, mentor and lead excellence in craft
for our global team. You will help enforce high quality standards for our products and for our customers.
As a UX Design Lead you lead by example. You will lead designers as well as product managers, architects,
and development leaders from idea to user outcome. Each sprint you will advocate for your users’ needs and
push your product team to innovate and deliver minimal valuable experiences that exceed user expectations.
We need a hands-on design leader who is interested in shaping the future by defining strategies and leading
the creation of end-to-end customer experiences. We need someone passionate about learning who will go
deep into the subject matter and understand the intricacies of the cybersecurity problems plaguing the
industry.
The preferred applicant will have 2+ years of relevant experience leading a small design team for a product from ideation to delivery. They will have experience with
adapting their design process without compromising on quality as they partner with Product Managers,
Architects and Development Managers. They should be able to guide their team and be proactive in
planning for design, UX, and research needs. They should be adept at presenting and communicating
their thinking/work to senior leaders. They should be able to break-down ambiguous asks and translate
features into clear user experience outcomes. They should have a wide variety of artifacts in their
portfolio that show how they solve problems from low to high fidelity. They should also have a good
understanding of how their work has impacted business results.

Required Technical and Professional Expertise

·  Solid understanding of user experience design principles with the ability to address complex design problems and provide sound design solutions
·  Proficient in Enterprise Design Thinking methodologies
·  Improve the user experience and user interface for new and existing security products
·  Conduct competitive analyses of other products that operate in the same space
·  Develop high-level and detailed storyboards, customer journey maps, mockups, and interactive prototypes to effectively communicate interaction and design ideas
·  Lead by collaborating with cross-functional design teams to complete projects on-time
·  Using JIRA / GitHub tools to support agile methodologies and manage your projects
·  Juggle multiple projects while effectively managing timelines and expectations Minimum qualifications
·  Degree in Human Computer Interaction, Web Design with a focus on User Interface or related field
·  Excellent written, verbal communications, storytelling, and documentation skills
·  Strong, clean visual design sense
·  Solid analytical thinker
·  Passion for emerging technologies and hunger to innovate
·  Strong organizational skills and an attention to detail
·  Experience with collaborating or leading user research

Preferred Technical and Professional Expertise

·  Basic knowledge of HTML / CSS / Javascript (React)
·  Technical background
·  Experience designing enterprise applications
·  Experience creating clickable prototypes (Flinto, Invision, Adobe XD)
·  At least two years of experience as a team lead, or comparable role