SCOAD SME

Job description

About IBM:
IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

Business Unit Introduction:
IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are :
·  Single point of contact for DPE on management issues related to CAR.
·  Responsible for account level reporting of global and local metrics
·  Weblogic, WebSphere, WebSphere Message Broker, WebSphere MQ Server experience. What you'll do
·  Manage a Configuration Item Artifact Repository Request to completion Creating and maintaining CAR
·  Profiles (templates) for an account.
·  Should work with the security SMEs and Account Team to define the profiles.
·  Providing CAR request procedure and first level support to resources supporting the account. How we'll help you grow:
·  You'll have access to all the technical and management training courses you need to become the expert you want to be.
·  You'll learn directly from expert developers in the field as you are one of them
·  You have the opportunity to work and Learn in many different areas to figure out what really excites you.

Auto req ID

114982BR
Required Education

Bachelor's Degree
Role ( Job Role )

Service Coordinator
State / Province

MULTIPLE
Primary job category

Technical Specialist
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Master's Degree
City / Township / Village

MULTIPLE CITIES
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Scripting skills (preferably editing/creating macros for Excel).
·  Basic knowledge in Processes improvement,SQL and data bases required
·  IT or related Bachelor's Degree
Country

India
Preferred Technical and Professional Experience

·  SESDR

Secondary Job Category

Technical Services Specialist
Eligibility Requirements

·  Must have ability to work with a team
·  Proven communication skills.
·  Open to work in shifts
Position Type

Early Professional
Early Professional Track

Not Applicable - Professional Hire
New Collar Role

Yes