Record to Report Manager

Job description

Introduction
Required to handle / understand complex transactions re Record to Report processes through their knowledge, experience and expertise in this space; required to handle / understand complex transactions involving collecting, processing and delivering relevant, timely and accurate information. Provides strategic, financial and operational feedback on how a business is performing, as well as develop and implement innovative process initiatives, deploy leading edge solutions which match our Client's tactical and strategic requirements. Professionals in this role have skills such as data extraction and collection, analysis, accounting, financial and management reports, understanding of key performance indicators, reconciliation of budgets, forecast, financial controls, and fixed assets, as well as business operations, process management and compliance, industry knowledge and a deep understanding of the process best practices and tools to execute their client's core business processes. Plan and manage operational capacity collaborating with CxO layer.

Your Role and Responsibilities
Support day-to-day service delivery, ensuring compliance with operational metrics and quality standards. Utilize strong communication skills to effectively engage with external customers. Demonstrate flexibility to work in different shifts as required. Collaborate with the operations team to implement process improvements, ensuring consistent and efficient service delivery. Contribute to transformation initiatives under the guidance of senior team members.

Required Technical and Professional Expertise

Plan and manage operational capacity collaborating with CxO layer.

Minimum of 5 years in a Record to Report role.

C1 proficiency in English and native fluency in Spanish, both written and spoken.

Ability to work in shifts to support hours of operation: Sunday through Saturday, 9am-11pm EST.

Excellent communication skills, problem-solving ability, a strong focus on delivering exceptional customer service.

Experience in placing Assets in Service, ADAF, construction Thue-Ups, Blackline Reconciliations, Ageing-106, Unitization.

A relevant degree or equivalent experience in customer service or a related field.

Preferred Technical and Professional Expertise

Preferably supporting clients with US operations (B2C)