Professional Services Engineer - Trusteer

Job description

Introduction
Trusteer group, part of IBM Security, is focused on identity fraud prevention. Our products are deployed at major global customers, helping them prevent account take over fraud, detecting and stopping malware, and keeping transactions safe – across web and mobile applications. We are a SaaS group: Trusteer systems are handling billions of transactions per month and are managing massive amounts of data under extreme load, providing real time API for risk assessment.

Your Role and Responsibilities

We are looking for a Delivery Engineer who will be in charge of ensuring successful deployment via online self-service process for Trusteer’s customers.
Our Integration process includes the integration of Trusteer protections into the customer web and mobile applications and the setup of Trusteer’s client-side software to the customer’s specific needs.

IESFT_24

Required Technical and Professional Expertise

·  Deep understanding of web technologies (XML, JSON, HTML, JavaScript, REST API etc)
·  Deep understanding of network topologies (TCP/IP, DNS, HTTP, firewall, load balancer proxy etc)
·  Experience with Database and SQL
·  Excellent collaboration skills, able to work well in a matrix organization
·  Excellent customer facing communication skills
·  Attention to the details

Preferred Technical and Professional Expertise

·  Information security background
·  Additional languages (Spanish, French) proficiency