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Offers “IBM”

days ago IBM

Product Analyst (Multi Cloud Management Platform)

  • Internship
  • Heredia, COSTA RICA
  • Project / Product management

Job description

Product Analysts at IBM Multicloud Management Platform (MCMP) are responsible for understanding, documenting and defining business problems, eliciting end user needs and product requirements; including business rules.Instrumental in the release planning and administration process, you will focus on developing offerings in the multi-cloud management space providing a single pane of glass for enterprise customers to purchase and manage multiple environments in public and private clouds.
As a Product Analyst, you will use your experience facilitating productive meetings with subject matter experts to formulate business strategies and requirements and translate business needs into actionable functional requirements and stories for IBM Cloud MCMP productsthat power Hybrid Cloud solutions for enterprises, on a platform that integrates public and private cloud services.In this role you will...Create a complete picture of workflows and technical requirements fulfilled by existing and proposed softwareCreate functional requirements, user stories and use cases for MCMP Common Services across multiple applicationsPerform review of test cases, user acceptance testing, develop demo scenarios, perform demos of the product functionalityAssist in beta and pilot programs with early-stage products and samplesCreate and Support Demo scenarios, Demo scripts, etc. Support Sales in new customer acquisitionConductwalk-throughsand sign offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needsDevelop detailed requirements, features, user interface mock ups, storyboards, use cases, wire frames, or other artifacts required to ensure a successful and quality product
Auto req ID

Required Education

High School Diploma/GED
Role ( Job Role )

Product Manager
State / Province

Primary job category


(0804) IBM Business Transformation Center, S.r.l.
Contract type

Employment Type

Is this role a commissionable/sales incentive based position?

Travel Required

No Travel
IBM Business Group

Preferred Education

Bachelor's Degree
City / Township / Village

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Required Professional and Technical Expertise:
- 5+years of experience in software and Agile based PRODUCT development
- Experience documenting user stories and business functional requirements
- Ability to conduct market researchSolid understanding of Application Life cycle management /Deployment Life cycle
- Familiarit ywith cloud-based development, message-oriented development, n-tier applications, REST APIs, Open Service Broker API
- Familiaritywith public clouds or ITSM tools such as; Public clouds-AWS, Azure, IBM Cloudor similar systems and ITSM tools: ServiceNow, ICD or similar tools
- Fluent english

Costa Rica
Preferred Technical and Professional Experience

Preferred Professional and Technical Expertise:
· Critical thinking skills to recommend original and productive ideas
· Attention to big picture and detail is imperative
· Results oriented: structured and organized as an individual with execution as a key orientation for driving results.
· Comfortable working under pressure with real deadlines.
· Ability to work in and manage ambiguity
· Familiarity with the B2C or B2B commerce or order management system experience
Secondary Job Category

Offering Management
Eligibility Requirements

Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.