Order to Cash Analyst

Job description

Your Role and Responsibilities :

As a OTC Analyst , you'll be able to do the following tasks/function:
·  You will cover the end to end cycle of order to cash – from purchase order/Service request receipt up to the resolution of post-shipment issues raised by the customer. The role requires high coordination, time management and multi-tasking skills.
·  You will serve as liaison between the client and the client's customers
·  Reviews purchase orders and contracts in compliance to the global process and/or country specific requirements
·  You will be responsible for maintaining the customer master data – creation, amendments and deletion.
·  You support reporting requests (scheduled and ad hoc) and provide requested order information to the client and client's customer such as order ETA, shipment status and invoice related-queries
·  This role will let you improve your Finance and Accounting skills and business knowledge to directly contribute to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets.
·  You will have the opportunity to support continuous improvement initiative, provide training, education to junior team members, learn new process from the client or third party, and understand Exception, cerate DTP & Amend DTP with updates.

Auto req ID

317136BR
Required Education

Bachelor's Degree
Role ( Job Role )

Fin & Admin Business Analyst
State / Province

CAMARINES SUR
Primary job category

Finance
Company

(0856) IBM Business Services
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

Naga City
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  (Experience in handling- Order/Service request - Processing – International company – Order/Service
·  Exemplary Communication Skills - English
·  Strong logical thought capability
·  Basic computer and internet navigation skills –
·  Strong Microsoft Excel user
·  Amenable to working in shifting schedule
·  Customer Engagement
·  Requires minimal supervision
·  Workload Planning & Daily Production Management
·  Amenable to work on a night-shift and in IBM Naga
Country/Region

Philippines
Preferred Technical and Professional Experience

·  Any ERP- SAP, Oracle, JD Ed, Any home grown ERP
·  Basic Accounting
·  Dispute Management, Claims Settlement
Secondary Job Category

Business Outsourcing Delivery - Fin & Admin
Eligibility Requirements

·  You should at least have a Bachelor's/College Degree, preferably Finance/Accounting/Banking, Business Studies/Administration/Management or equivalent
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.