Operations Project Manager

Job description

The IBM Cloud Infrastructure Team works on the heart of the IBM Cloud. Our Compute Operations team is responsible for all project management functions related to operations initiatives and projects. This position provides a single point of accountability for all aspects of assigned projects and supports the development teams they are assigned to within the organization. The Operations Project Manager maintains focus on process improvement, completing assigned initiatives with internal and external teams while simultaneously managing delivery of multiple infrastructure related projects and initiatives. Come join our exciting, dynamic and empowered team and help us deliver the next-generation of cloud infrastructure!

Responsibilities:

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Develop and maintain project plans to include project scope, goals, and deliverables in collaboration with management, project sponsors, product owners, architects, and stakeholders.

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Communicate expectations to project team members and stakeholders in a timely and effective fashion, continuously manage objectives, and hold project team members accountable for delivery.

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Lead projects to execution and help project teams maintain an overall project vision with supporting project plans.

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Refine project execution approach using project management standards and best practices.

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Identify and manage project dependencies, critical path items, and project risks.

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Plan, schedule, and track project timelines and milestones using appropriate tools.

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Proactively manage changes in project scope, identify potential roadblocks, and devise contingency plans to ensure project success.

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Develop and deliver status reports to management and other stakeholders including issue/action item logs, project status, and risks.

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Conduct post-project reviews and make recommendations for continuous improvement and process development.

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Build, develop, and grow business relationships to ensure project success and maintain both internal and external customer satisfaction.

Required Skills:

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Ability to work independently with minimal direction while still accomplishing established goals.

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Ability to adapt to shifting priorities, demands and timelines through analytical and problem-solving skills.

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Thrive in a high-pressure environment and effectively prioritize and execute tasks.

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Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, and technical staff.

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Capability to apply critical thinking to project situations, make judgment calls to establish direction for resolution, oversee the resolution plan, and represent status and impacts to key project stakeholders.

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Ability to elicit cooperation from a wide variety of sources, including executive management, customers, and other departments.

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Adept at conducting research into project-related issues and products.

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Ability to conceptualize solutions from general information, limited uncertainty, and defined opportunities.

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Ability to give and receive constructive feedback in the spirit of continuous improvement.

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Ability to work both independently and in a team-oriented, collaborative environment.

Auto req ID

170853BR
Required Education

High School Diploma/GED
Role ( Job Role )

Project Manager
State / Province

TEXAS
Primary job category

Project Management
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Hybrid Cloud
Preferred Education

Bachelor's Degree
City / Township / Village

DALLAS
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

· 
Two to five years of relevant project management experience in a Technology/IT environment running projects in a complex, multi-site environment with cross functional teams.

· 
Practical experience in operations or process improvement, managing daily operations and adjusting priorities to address customer requests.

· 
Proficient in all MS Office products.

Country/Region

United States
Preferred Technical and Professional Experience

· 
Bachelor's degree in Business, Computer Science, Engineering or related field, or equivalent experience.

· 
PMP and/or Lean Six Sigma Certification

· 
Experience in process improvement and/or creation.

· 
Experience managing software/application development and IT infrastructure related.

· 
Familiarity with project tracking applications preferably JIRA.

Secondary Job Category

Other Project Management
Eligibility Requirements

None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire