Offering Manager : CXA Product Management

Job description

IBM is building the next generation of digital analytics, a seamless, end-to-end view of the customer experience allowing marketers and e-commerce professionals to understand and optimize every customer journey to maximize lifetime customer value and share of wallet. The product leader of this team will go beyond artificial intelligence with Watson.
Watson is working with businesses, scientists, researchers, and governments to out-think our biggest challenges.

IBM has taken technical product management to the next level. IBM Offering Managers define, develop and deliver differentiated offerings that focus on winning in markets and delivering iconic user experiences. Offering Managers work across IBM and collaborate with cross-discipline teams on development, design, marketing, communications and sales to deliver the most innovative offerings to our clients.

Offering Manager
Understanding of agile product management and engineering practices and a willingness to roll up the sleeves and do what it takes to define product functionality well
Synthesize research on users, competitors, ecosystem, and partners
Use data to establish cross-discipline prioritization and timelines, and have a passion for experimentation
Specify key design and development requirements (product backlog) enabling complex application experiences to be simple
Define plans for marketing, sales, deployment, services, and support
Develop ecosystem of partners who support and add value
Lead Design Thinking process and create road map for offering
Lead the industry in cognitive analytics capabilities for digital marketing and e-commerce
Ensure offering is optimized for digital discovery, consumption, extensibility

Requirements:
·  3+ years of software product management experience
·  Demonstrated analytical skills and experience
·  Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
·  Ability to develop go-to-market strategy, business plans, KPIs, customer segmentation and market insights.
·  Strong technical understanding of the technologies influencing digital analytics, including JavaScript, jQuery, CSS, HTML, etc
·  Exceptional communication and presentation skills"

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Auto req ID

81639BR
Country

United States
Required Education

Bachelor's Degree
Role ( Job Role )

Offering Manager
State / Province

CALIFORNIA
Primary job category

Design & Offering Management
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 25% or 2 days a week (home on weekends- based on project requirements)
IBM Business Group

WatsonCustEngag
Preferred Education

Master's Degree
City / Township / Village

SAN FRANCISCO
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  3+ years of software product management experience
·  Demonstrated analytical skills and experience
·  Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
·  Ability to develop go-to-market strategy, business plans, KPIs, customer segmentation and market insights.
·  Strong technical understanding of the technologies influencing digital analytics, including JavaScript, jQuery, CSS, HTML, etc
·  Exceptional communication and presentation skills
Country

United States
Preferred Technical and Professional Experience

Pragmatic Marketing certified
Practitioner experience in digital analytics
Customer experience measurement / Voice of the Customer expertise
Cloud technologies and large scale analytics systems
Secondary Job Category

Offering Management
Eligibility Requirements

none
New Collar Role

No