Network Engineer

Job description

You and IBM India

IBM's Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever.
We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award 'Best Employer of People with Disabilities' and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace — We advocate for fairness and equality as everyone is, and always has been, welcome at IBM.
Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.

Business Unit Introduction

Our IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it ground breaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services.
Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.

Who you are

·  As Network Engineer you are responsible to manage network/security support, problem management, managing network performance and dedicatedly identifying issues before they become customer affecting
·  Provide 27/7 support, as well as provides training to junior engineers. Below will be regular responsibilities If you thrive in a dynamic, reciprocal workplace, IBM provides an environment to explore new opportunities. You relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

What will you do

·  Support the operations of advanced IP network/security services and take partner concerns from Level 3 and SME engineers and as directed by Operation Managers
·  Working experience in a fast-paced Network Operation environment
·  Remote troubleshooting and diagnosis of network connectivity issues
·  Work with a variety of customers and vendors (some technical some non-technical)
·  Communicate technical jargon to non-technical people
·  Receive calls from customers and work trouble tickets to resolve customer called out network and security issues
·  Work with Telecommunication Service Providers to resolve intensified circuit problems to resolution We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action – We wish you great success in your career and encourage you to bring your best self to work with IBM.

Culture

IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Please Beware...

Of misleading advertisements and fraudsters issuing 'Offer Letters', on behalf of IBM in exchange for a fee. We recommend you to Stay Alert . Read more here http://ibm.co/2fwBkyK . To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format:

Auto req ID

232464BR
Required Education

Bachelor's Degree
Role ( Job Role )

Delivery Analyst
State / Province

MAHARASHTRA
Primary job category

Technical Specialist
Company

(0063) IBM India Private Limited
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Master's Degree
City / Township / Village

PUNE
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  Min 3+ years of experience in Network and Securities
·  Experience in 3rd level network incident and problem determination and resolution
·  Proficient in design and solutioning of Network
·  Demonstrated ability in 3rd party vendor coordination, support, and management for incident and perform site acceptance testing
·  Ability to perform complex changes on the Network and Security devices
·  Working knowledge in Work with Hardware/Software Vendors to resolve problems
·  Willingness to work in a rotating shift schedule
Country/Region

India
Preferred Technical and Professional Experience

·  Experience in high availability environment and alignment to process (ITIL)
·  Validated experience in Page File size management and troubleshooting
·  You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
·  Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
·  Intuitive individual with an ability to manage change and proven time management
·  Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
·  Up-to-date technical knowledge by attending educational workshops, reviewing publications
Secondary Job Category

Technical Services Specialist
Eligibility Requirements

NA
Position Type

Early Professional
Early Professional Track

Industry Early Professional
New Collar Role

No