Offers “IBM”

Expires soon IBM

Messaging Infrastructure Engineer

  • Internship
  • Research Triangle Park, USA
  • IT development

Job description


Location - RTP

As a Messaging Infrastructure Engineer, you will be responsible for ensuring that our clients have ubiquitous and continuous access to email from both desktop and mobile devices, through a variety of client applications including Outlook, OWA, iOS, Android and others. You will configure the environment and establish policies that ensure the system is performant and secure, and that it meets the needs of both users and applications that depend on mail. You understand dependent systems including directory, database, network, and private cloud architecture. And you will use your problem-solving skills to resolve issues.

Your Role and Responsibilities
The Messaging Engineering team is focused on engineering tools and applications our clients need to be effective. Through a family of apps and services, we are building an environment which is constantly solving problems and working together to push the limits on productivity and collaboration . We are well-positioned to deliver the next chapter of digital workplace, leveraging expertise in cloud, security, and scale. We are looking for applicants who will thrive in an open, dynamic, flexible, fun-spirited, collaborative environment and desire creative freedom and an opportunity to work on high performing teams.

·  M anagement and supporting of messaging environments.
·  Proactive system analysis, monitoring and documentation
·  Understand MS Exchange messaging ecosystem security aspects, maintain and ensure systems are up to par with the security industry standards [RH1]
·  Operating, managing, processing, provisioning, and troubleshooting enterprise email, mobile, and collaboration services, in an environment with minimum 10,000 users, 50,000 or more preferred
·  Conducting account management
·  Managing roles and services, user permissions, e-mail queues, mobile messaging, and dynamic distribution groups
·  Troubleshooting issues with enterprise email
·  Coordinating restoration of email services
·  Resolving emergency incidents (e.g., restoring deleted messages and mailboxes)
·  Documenting incident resolutions and providing updates
Must have the ability to work in the US without current/future need for IBM sponsorship

Auto req ID

319428BR
Required Education

Bachelor's Degree
Role ( Job Role )

Infrastructure Architect
State / Province

NORTH CAROLINA
Primary job category

Architect
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

F&O
Preferred Education

Master's Degree
City / Township / Village

Research Triangle Park
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  2+ years of experience installing, configuring and managing MS Exchange current supported versions, on premise environments, including Database, Mailbox Server roles/ services, and message routing.
·  LDAP and Directory Services AD DS expertise.
·  DNS and related technologies.
·  DLP.
·  Familiar with PowerShell.
·  Outlook 2016/2019, Outlook Mac 2016/2019.
·  Activesync, Mobile Email (Android, IOS).
·  SMTP, TLS.
·  Email Hygiene, Policy Management.

Country/Region

United States
Preferred Technical and Professional Experience

·  Knowledge of Agile methodology
·  Knowledge of Identity technologies; SSO, MFA
·  IBM Lotus Notes/Exchange integration experience

Secondary Job Category

Other Architect
Eligibility Requirements

None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

As a Messaging Infrastructure Engineer, you will be responsible for ensuring that all IBMers have ubiquitous and continuous access to email from both desktop and mobile devices, and through a variety of client applications. You will configure the environment and establish policies that ensure the system is performant and secure, and that it meets the needs of both users and applications that depend on mail. You will have a deep understanding of dependent systems including directory, database, network, and private cloud architecture. And you will use your strong problem-solving skills to resolve the most challenging issues which are escalated to your team when less skilled and experienced engineers are unable to resolve issues.
Your Life @ IBM

At our RTP office, you will be a part of a fun, inquisitive team. We are hard working, but also enjoy regular happy hours, special events, snacks and game nights. We encourage our team to keep up with the latest technology through conferences and local Meetups.
About Business Unit

The Office of the Chief Information Officer (CIO) owns IBM’s IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's 365,000 worldwide employees. Join us as we lead with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.
About IBM

IBM is a leading cloud platform and cognitive solutions company. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 employees serving clients in 170 countries. With Watson, the AI platform for business, powered by data, we are building industry-based solutions to real-world problems. For more than seven decades, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents.

Make every future a success.
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