Linux Admin

Job description

Introduction
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.

Your Role and Responsibilities
As Linux admin /specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.

Responsibilities
·  Installation, configuration and troubleshooting of Unix / Linux Servers
·  Clustering and High availability management along with Virtualization solutions
·  Perform installation, implementation, customization, operation, recovery and performance tuning
·  Review Backup reports and Initiate actions on backup failure against specific documentation. Implement changes, perform security related tasks, identify and recommend improvements to existing processes and procedures
·  Ready to work on 24/7 shifts to support client requirement

Required Technical and Professional Expertise

·  Minimum 3+ years in LINUX v6.0, v7.0, v7.5 install, configure, and upgrade of linux systems and servers
·  Demonstrable experience in UNIX, Linux Server Support, designing, troubleshooting and storage implementation
·  Ability to articulate standard methodologies for during implementation
·  Proven experience in risk-based systems running on UNIX / LINUX platforms along with OS clustering, partitioning and virtualization
·  Demonstrated experience in handling day-to-day UNIX-LINUX operating system installation, migration and break-fix support
·  Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs

Preferred Technical and Professional Expertise

·  You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
·  Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
·  Intuitive individual with an ability to manage change and proven time management
·  Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
·  Up-to-date technical knowledge by attending educational workshops, reviewing publications