Learning Consultant

Job description

At IBM, we strive to lead in the invention, development and manufacture of the industry's most advanced information technologies, including computer systems, software, storage systems and microelectronics. We translate these advanced technologies into value for our clients through our professional solutions, services and consulting businesses worldwide. IBM's Recruitment Process Outsourcing (RPO) manages global staffing operations and large recruitment campaigns for Fortune 500 companies.

The Learning Consultant is responsible for providing learning and professional development support for long-term improvement of employees' skills, enabling them to fulfil their potential and elevate their performance. The Learning Consultant will work closely with members of the training and quality teams as well as account leadership team to ensure learners are fully engaged and all learning plans are being executed.

Specific Duties and Responsibilities:

Executes on new hire learning plans (this may include individual and group team training/coaching)

Assesses trainees to measure progress and to evaluate effectiveness of training

Reports on progress of employees

Serves as the subject matter expert on processes/procedures and advises employees when they have ongoing questions

Mentors new and experienced team members

Conducts regular observation and feedback of team members

Makes suggestions on improving work procedures

Makes suggestions on additional trainings/learnings that may be needed

Completes additional duties and assigned projects as needed

Auto req ID

207083BR
Required Education

High School Diploma/GED
Role ( Job Role )

Learning Consultant
State / Province

TEXAS
Primary job category

Human Resources
Company

(0147) International Business Machines Corporation
Contract type

Fixed Term - Long Term
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

FRISCO
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  A high school diploma or GED, Bachelor's degree preferred
·  Minimum of 3 years of recruitment experience with documented performance excellence
·  Training experience/education preferred
·  Technically savvy, strong aptitude to learning technology and using internet based systems.
·  Moderate level of proficiency in MS Office (Word, Excel, Power Point and Outlook)
·  Adaptable in approach and work style to changing demands, circumstances and fast-paced environments
·  A strong sense of urgency, the ability to prioritize and meet deadlines

Skill-keywords

RPO
Country/Region

United States
Preferred Technical and Professional Experience

·  Proven work experience as a training manager / learning consultant role & Track record in designing and executing successful training programs
Secondary Job Category

Learning
Eligibility Requirements

·  none
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire