Incident Response Business Consultant- Resilient Systems

Job description

A good client communicator with in depth knowledge and understanding of Incident Response and how to deal with
IT security incidents as part of a wider incident response (e.g. security enhancement etc.).
Knowledge of live security incident management and handling including, leading, teaming, analysis and
remediation experience in commercial and or government environments). Comprehensive understanding of security
improvement planning, and an ability to make in depth recommendations regarding same. Flexible and dynamic
working approach and willing to travel up to 50% to client and IBM sites.

ESSENTIAL JOB FUNCTIONS:
• Serve as a Subject Matter Expert for the Resilient Incident Response Platform
• Coordinate with SE, CS, PS, Project management and customers through the stages of Customer On-Boarding,
Incident Response Consulting and Product Design Sessions, Integration, and Implementation
• Travel Up to 50% or 3 days a week (home on weekends - based on project requirements)
• Coordinates and ensures that client engagements, Incident Response consulting and Product Design sessions)
are resourced appropriately with the proper customer and Resilient audience, physical resources and time management
• Ensure that you are highly prepared and familiar with the customers' requirements and environments constraints
regarding their success with the Resilient IRP
• Works with the various Resilient teams to manage the needs, expectations, project issues, and product requirements of the client
• Acts as client advocate to sales, product management and engineering teams
• Ensures projects are delivered on time, within scope and with high quality
• Mentors C-Level Executives, stakeholders, leaders and users on Resilient methodology and drives consistent processes
• Participates, as required, in Steering committee, Sales, Engineering process meetings as well as product development
meetings as a customer proxy
• Encourages teamwork, mentors junior resources and ensures all project tasks are performed and completed on time
• Provides oversight and management to multiple customer accounts/engagements
• Ensures that projects are scoped properly, balanced between customer requirements and Resilient's abilities

KEY MEASURABLES:
• On-time project and its deliverables
• Mentoring and coordination of projects, customers
• Client satisfaction ratings

REQUIRED SKILLS AND COMPENTENCIES:
• Demonstrated presentation skills, able to articulate and present to a wide audience from technical to the board room
• Demonstrated experience of contributing to IT Security projects
• Demonstrated experience of SOC, Digital Forensic and Incident Response operations.
• Domain experience in cyber-security strongly desired. Experience working in SOC and NOC environments, performing in
analyst and technical management roles.
• Strong interpersonal skills, ability to articulate complex and technical concepts, ideas, and solutions to CISOs,
CSOs, CSIRT, CIRT, CERT, IA and IH/R leaders.
• Familiarity with industry consulting practices, methodologies and tools strongly desired.
Incident Response Business Consultant- Resilient

Auto req ID

103465BR
Country

United States
Required Education

High School Diploma/GED
Role ( Job Role )

Implementation Consultant
State / Province

MASSACHUSETTS
Primary job category

Consultant
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Security
Preferred Education

Bachelor's Degree
City / Township / Village

CAMBRIDGE
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Required Extensive Cybersecurity knowledge in one of the following fields:

Incident Handling and Response
Information Assurance
Computer Network Defense/Threat Hunting
At least one of the following Industry Cybersecurity Certifications preferred: GCIH, CISSP, CISM
3-7 years IT consulting experience.
3 -5 years cybersecurity experience working in medium large scale NOC/SOC teams.
Country

United States
Preferred Technical and Professional Experience

Preferred Professional and Technical Expertise
Knowledge of application development and system architecture preferred.
Cybersecurity and Information Assurance, Certifications (e.g. PMP, CMP) preferred.

Additional industry certifications: Security +, CASP, C|EH, PMP, Security Vendor Certifications

Secondary Job Category

Other Consultant
Eligibility Requirements

None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
New Collar Role

No