IBM Logo Servers AIX / Linux

Job description

Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.  Sound pretty important?  Absolutely!  You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product performance or impair the client's IT operation.

Your Role and Responsibilities
As a IBM Logo Servers , you are expected to work on all type of pSeries and Power 4, 5, 5+, P6, P7, P8 and P9 Series Server or any RISC based Servers You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.

Responsibilities:
·  Will be part of Escalation team and will be responsible for managing country wide customer escalation.
·  Maintaining all type of pSeries and Power 4, 5, 5+, P6, P7, P8 and P9 Series Server or any RISC based Servers
·  Basic Power Server hardware troubleshooting knowledge or any RISC Server hardware troubleshooting knowledge,
·  Configuration of LPAR/Partitioning through HMC & HMC Backup ,Upgrading FSP and HMC Version.
·  Knowledge on installation, configuration, troubleshooting on AIX (V4.x, 5.x, 6.1, 7.x), PowerVM, PowerHA(5.x, 6.x, 7.x), Linux(Redhat, SUSE) any other flavour of Unix.

Required Technical and Professional Expertise

·  IBM Logo Servers Engineer with 3 - 5 years’ experience
·  Install, configure, and maintain IBM server hardware and related components.
·  Ensure proper integration of servers into the existing network infrastructure
·  Monitor server performance and proactively identify and address issues.
·  Optimize server configurations for optimal performance and resource utilization
·  Implement and maintain security measures to safeguard IBM servers and associated data.
·  Regularly update and patch server systems to address vulnerabilities.
·  Respond to server-related incidents and troubleshoot hardware and software problems.
·  Collaborate with other IT professionals to resolve complex technical issues.
·  Collaborate with other IT teams, such as network administrators, database administrators, and security specialists, to ensure seamless operation of the overall IT infrastructure.
·  Flexible to work in 24x7 Shifts.

Preferred Technical and Professional Expertise

·  You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
·  Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
·  Intuitive individual with an ability to manage change and proven time management
·  Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
·  Up-to-date technical knowledge by attending educational workshops, reviewing publications