IBM CRM L2 Supporting for AP and European

Job description

Position: it is IBM CRM L2 supporting AP and European time zone user for the questions, they will directly communicate with end user(IBM seller and sales Managers) to understanding their requirement and resolve their issues, they need communicate with L3 team while any code changes is required.

Skill requirement:
. language : strong English communication skill as primary, Japanese is better to have as the position will also support JP users.
. technical: must have SQL skills, Database knowledge, Java, PHP or other scripts experiences are plus.

Working time: shift working time to cover AP & European.

Working location: Dalian, TianDi office.

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Auto req ID

125277BR
Required Education

Bachelor's Degree
Role ( Job Role )

Technical Services Professional
State / Province

MULTIPLE
Primary job category

Other
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

T&O
Preferred Education

None
City / Township / Village

MULTIPLE CITIES
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

technical: must have SQL skills, Database knowledge, Java, PHP or other scripts experiences.
Country

China
Preferred Technical and Professional Experience

na
Eligibility Requirements

na
Position Type

Professional
New Collar Role

No