Offers “IBM”

Pourvu IBM

Fin & Admin Process Owner

  • Internship
  • Palmeiras de São Paulo (Região Imediata de São Paulo)
  • Project / Product management

Position filled!

Job description


Map detailed RTR (including Tax) and Treasury processes; Define SLAs and KPIs for processes - metrics and measures; Define service catalog - listing of offers for the calling tool; Schedule meetings and lead validations of deliverables with the customer; Define team certification criteria to prepare for Go Live; Support leadership in monitoring the progress of project activities;
Auto req ID

353312BR
Required Education

Bachelor's Degree
Role ( Job Role )

Fin & Admin Process Owner
State / Province

SAO PAULO
Primary job category

Finance
Company

(0022) IBM Brasil-Industria, Maquinas e Servicos Limitada
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

Sao Paulo
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Experience in mapping RTR and Treasury processes in a context of Shared Services Center and / or BPO; Experience in transition management of Shared Services Center and / or BPO (preferable); Experience in Financial processes, specifically RTR and Treasury; Experience in SLA, KPI and service catalog definitions and alignments; Experience in customer presentations and stakeholder management; Possibility of possible trips to the client's website during the transition;
***Todas as vagas são elegíveis para pessoas com deficiência ou reabilitadas.***

Country/Region

Brazil
Preferred Technical and Professional Experience

Experience in mapping RTR and Treasury processes in a context of Shared Services Center and / or BPO; Experience in transition management of Shared Services Center and / or BPO (preferable); Experience in Financial processes, specifically RTR and Treasury; Experience in SLA, KPI and service catalog definitions and alignments; Experience in customer presentations and stakeholder management; Possibility of possible trips to the client's website during the transition;
Secondary Job Category

Business Outsourcing Delivery - Fin & Admin
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
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Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.