External Relations

Job description

Introduction
External Relations professionals promote, protect, and enhance IBM's reputation by proactively creating compelling messaging and differentiated positioning with key external stakeholders including media, IT analysts, investors, policymakers/influencers, and clients/prospects. They collaborate with other IBM organizations to articulate and effectively communicate IBM's value proposition. They also develop communications plans, strategies, and messaging  that help the company's mission, and help arm the sales and business partner organizations with messages and success stories that promote and differentiate IBM's reputational attributes including  performance, innovation, citizenship, leadership, workplace, products/services, and governance. External Relations Professionals use insights and data on what their audiences think, feel and say about IBM to positively influence IBM's reputation, consideration and relevancy. Guides Functional Objectives or Technologies.

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.

When you join the IBM team in Bucharest, you will accelerate your career at an iconic company known as a pioneer in computing. You will grow your knowledge of cutting-edge software, such as generative Al or hybrid cloud, while working with teams across the globe and driving outcomes that shape the future of IBM and your own career. In addition to a competitive package, IBM offers a collaborative and growth-oriented work environment and global responsibilities.

Your Role and Responsibilities

Environment:

·  Professional knowledge related to incumbent’s function/business unit and its processes.

Communication/Negotiation:

·  Advises other professionals.
·  Effectively utilize group dynamics. Negotiates to define approaches and goals.

Problem Solving:

·  Recognizes complex problems related to functional objectives.
·  Applies creativity and judgment to developmental work on different projects within the business environment.
·  Analyzes situations and implement solutions, or develop new system elements, procedures or processes.

Contribution/Leadership:

·  Provides ongoing technical/operational guidance to lead professional work teams, conducts special projects, or manages department(s) (national or international).
·  Understands department/ functional mission and vision.
·  Utilizes expertise to directly influence people outside department or function.
·  Sometimes no precedent exists.
·  Defines and decides objectives within specified business concept or project and may have responsibility for tools and assigned resources.

Impact on Business/Scope:

·  Accountable for department results and for activities and/or projects involving multi-functional teams.
·  Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses.
·  Regularly participates in overall functional program planning.
This is a Hybrid role, attendance to the office will be required only 3 times peer week.

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Required Technical and Professional Expertise

·  Generalists possess a wide variety of knowledge across their given Job Role.
·  Instead of developing deep expertise in one specialty, these individuals have a holistic working knowledge of their role and its context within their organization.
·  Generalists understand all of the functional elements of their job role, and act as connection points between different groups.

Preferred Technical and Professional Expertise

·  String and effective communication skills
·  Strong writing skills
·  Ability to work with executives
·  Ability to collaborate effectively across many teams