Employee Data Management Practitioner (Naga)

Job description

Employee Data Management and Issue Resolution
• Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
• Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA)
• Provides solutions to issues brought up by the contact center according to policy guidelines set
• Blues Processes may be inclusive of but are not limited to the following:
-Document Indexing (Planning & Scheduling Team) – Sorting and assignment of correct work queue according to document type information
- Dispatcher (Planning & Scheduling Team) – assignment to practitioner/ processor correct work and volume allocation
- Data Entry – Complex processing of Transfers, Department and Org Changes, etc.
- Reporting – Generation of standard/regular and ad hoc reports

Business Controls
• Reviews validity and completeness of requests
• Provides data for any internal business controls team as required.
• Ensure compliance to the client's existing standards.
• Implements and follows internal control measures and supports monthly compliance testing to ensure that processes meet business controls requirements

Process Documentation
• Create, update and review documentation related to processing, reports and job aids used to manage data into the HR database
Auto req ID

347284BR
Required Education

Bachelor's Degree
Role ( Job Role )

HR Service Administrator
State / Province

CAMARINES SUR
Primary job category

Human Resources
Company

(0856) IBM Business Services
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

Naga City
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  You possess at least a Bachelor's/College Degree, Psychology / Human Resource Management, Business Studies/Administration/Management or equivalent
·  Proficient in Microsoft Office applications such as Word, Excel & PowerPoint
·  Above average to excellent communication skills
·  Entry Level/ Fresh Graduate
·  Amenable to work on a client-based schedule (Day, Mid, Night Shift)
·  Amenable to work in IBM Naga Site
Country/Region

Philippines
Preferred Technical and Professional Experience

·  Knowledge of and experience with SAP, Peoplesoft, and other HRMS applications is an advantage cc2020
Secondary Job Category

Business Outsourcing Delivery - Human Resources
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.