Education Delivery Assistant

Job description

Purpose of the Position:
This role supports Learning & Knowledge Education Delivery and Event Managers in the delivery of L&K initiatives for Global Business Services - focuses on the administrative and logistical aspects of delivery.
Education Delivery Assistant serves as a reliable source of information about GBS L&K education events, ensuring that IBM associated policies and procedures are respected.

Pincipal Accountabilities/ Responsibilities:
·  Maintain education delivery process
·  Performing logistics - administration tasks in class Nominations Tool, manages class enrollments, internal venue booking, updating event documentation, managing participant visa process, managing class materials
·  Managing simple classroom and virtual events
·  Supporting tutors
·  Follow relevant IBM Finance & Procurement processes

Skills, job knowledge and Experience
·  Knowledge of IBM, GBS and its services
·  Experience of Lotus Notes / Excel essential
·  Good organisation skills are essential.
·  Able to communicate at all levels within the firm.
·  Self-starter, pro-active, good use of initiative
·  Paying attention to detail
·  Excellent telephone manner essential
·  Fluent in English (both written and spoken)
·  A high degree of flexibility is required by the jobholder to ensure that all education events run smoothly and to schedule. Ability to work under pressure is required.
·  The jobholder should possess a helpful, positive and co-operative attitude.
·  The jobholder should be able to work within virtual multi-cultural teams.
·  Education Delivery Assistant is expected to use initiative in resolving problems and answering queries, and to be able to deal with staff at all levels within and outside of IBM.
·  Salary starts from 1.200EUR/m.
Auto req ID

222486BR
Required Education

High School Diploma/GED
Role ( Job Role )

Learning Professional
State / Province

BRATISLAVSKÝ KRAJ
Primary job category

Human Resources
Company

(0771) IBM International Services Centre s.r.o.
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 10% or 1 day a week
IBM Business Group

GBS
Preferred Education

Master's Degree
City / Township / Village

BRATISLAVA
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

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Country/Region

Slovakia
Preferred Technical and Professional Experience

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Secondary Job Category

Other Human Resources
Eligibility Requirements

None
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

Yes
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