Digital Inbound Sales Representative

Job description

The IBM Digital Inbound Sales representative is responsible for creating quality IBM Watson and Cloud Platform solutions for net new prospects identified via inbound channels such as chat, phone, email, marketing campaigns, and industry events.
A successful Digital Inbound Sales representative connects with a prospect, identifies key needs, addresses any pain points, and engages technical resources as needed to solve the customer's business requirements surrounding Infrastructure as a Service (IaaS) and Platform as a Service (PaaS).

Responsibilities
·  Service inbound sales inquiries in the form of live chats, phone calls, and direct email
·  Onboard new customers through inbound sales activities
·  Ensure high percentage of sales wins through aggressive relationship management and follow-up activities to turn prospects into new accounts
·  Contribute to company sales goals through individual attainment
·  Leverage current customer referrals to identify new prospects and close new opportunities
·  Utilize CRM for lead and opportunity management
Attributes
·  Sales acumen; skilled working in a fast-paced selling environment with direct customer interaction and a wide range of customer types
·  Goal-oriented; maintains a sense of urgency in a deadline-driven setting
·  Self-sufficient with the ability to work well in a high team-oriented environment
·  Ability to work a set schedule, with willingness and flexibility to adjust schedule when the need arises (may include early, late, or weekend hours)
·  Ability to leverage resources throughout the business to solve complex problems
·  Excellent follow-up skills
·  Strong presentation skills
·  Strong written skills
·  Ability to travel up to 10% annually
·  Fluent (spoken/written) in English with additional fluency (spoken/written) in Spanish preferred
Auto req ID

198273BR
Required Education

High School Diploma/GED
Role ( Job Role )

Digital Representative
State / Province

TEXAS
Primary job category

Sales
Company

(0147) International Business Machines Corporation
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

Yes
Travel Required

Up to 10% or 1 day a week
IBM Business Group

Hybrid Cloud
Preferred Education

Bachelor's Degree
City / Township / Village

DALLAS
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  At least 6 months of sales experience
·  Fluent in Spanish
·  Fluent in English
Country/Region

United States
Preferred Technical and Professional Experience

·  At least At least 1-2 years sales experience with focus in cloud solutions
Secondary Job Category

Client Sales
Eligibility Requirements

·  N/A
Position Type

Early Professional
Early Professional Track

Track unaligned