DevOps Lead - SRE
São Paulo, BRAZIL IT development
Job description
Introduction
At IBM, the role of marketing technology is to connect our data systems to communications that engage prospects & existing clients - on the right channel at the right time. Our team oversees the programs and internal platforms that enable this and partners with marketing, sales, and analytics to plan and iterate on them.
If YOU…
Are a passionate technology professional who enjoys solving complex puzzles?
Pride yourself on being a quick learner.
Are comfortable with ambiguity.
Understand business challenges and can develop long-term, sustainable technical solutions.
Have a passion for learning and applying new technologies.
Enjoy working in a fast-paced, agile environment.
Enjoy mentoring others and driving adoption of new technologies and design patterns.
Have an Agile mindset and are value-focused and guided by the Lean-Agile principles.
Have the courage to say what needs to be said in a respectful and tactful way, even if it’s not what people want to hear.
Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship.
Above all, measure your own success by the success of your team and the satisfaction of our users.
Then, the MarTech Platform group is the place for you!
Your Role and Responsibilities
This role is an internally-facing domain expert applying broad technical skills, with deep industry knowledge, supporting engineering teams in developing value propositions that align to our business strategies on digital transformation and cloud adoption.
Our team works with strategic technologies such as Red Hat OpenShift, Operators with the Operator Lifecycle Manager (OLM), as well as common databases such as MongoDB, PostgreSQL, and Cassandra. We operate in a continuous-delivery, forward-moving model of development, so concepts like CICD and automated & integrated testing are foundational.
This role will lead a team to define transformation strategy for MCC (Marketing, Communications & Citizenship) from a devOps and security perspective. You will provide expertise and insights for project engineering teams and advise on best approaches to solve for avoiding infrastructure and security challenges.
· Define roadmaps and milestones for devOps tasks in support of multiple projects handled on a quarterly basis
· Handle resolution of blockers, escalation to stakeholders, provisioning of resources and change in plans for global devOps team
· Meet with stakeholders and internal teams to communicate and agree on plans and manage notifications when issues arise
· Document plans for maintenance, schedules and status to PMO team and stakeholders
· Implement containerized workflows using technologies such as Kubenetes and Docker
· Manage Ansible, Jenkins, Tekton and other CI/CD solutions for MCC platforms
· Diagnose environmental issues and introduce/implement technologies to solve them
· Stay up to date on the latest container platform releases and containerization techniques
· Provision and maintenance of DevOps Infrastructure for projects
· Monitor and support of platform infrastructure and manage escalations as defined in the MCC DevOps Playbook. #SPOMCC_23
Required Technical and Professional Expertise
· Good experience as DevOps Engineer
· Hands-on experience on DevOps tools like Jenkins, GIT, Docker, Kubernetes, Ansible etc
· Kubernetes Certification will be an added advantage
· Used Jenkins or similar tools to create CI/CD pipelines.
· Managed Orchestration and Containerization using Kubernetes, OpenShift etc
· Expertise in Linux (CentOS, RedHat, Ubuntu etc.)
· Programming skills using languages such as Java/Python
· Expert knowledge in Shell Scripting/Bash, Python, setting up Jenkins pipelines
· Familiarity in integration of heterogenous services in a hybrid environment
· Experience with relational and non-relational databases
· Familiarity with IBM Cloud or AWS
· Experience in Deploy, automate and maintenance of applications in cloud-nativeenvironment like IBM Cloud/Google Cloud Platform/AWS
· Experience with distributed application concepts and DevSecOps tools
· Excellent writing and communication skills
· Fluent English This is a Hybrid role, attendance to the office will be required only 3 times peer week
Preferred Technical and Professional Expertise
Bachelor's Degree or equivalent in Computer Science, Computer Networking, Engineering or related specialties