Delivery Project Executive

Job description

Job Description
·  Ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction.
·  Builds client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW).
·  Works with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned IBM team operations.
·  Provides account leadership to the service delivery team and direct teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables.
·  Manages contractual cost, schedule, and service or product deliverables as they relate to the delivery organization.
·  Manages IBM resources and coordinate client resources to deliver services and solutions to support the client organization.
·  Supports the Project Executive (PE) in identifying growth opportunities and contract profitability.
Required Experience
·  16-20 years IT Experience
·  At least 5 years line management experience
·  At least 4 years project management experience
·  Last 4 years as DPE Experience
·  At least 2 years DPE for large complex projects with 250+ head count
·  At least 5 years experience in commercial work
·  Experience in End-to-End Service Management (Incident/Problem/Change)
·  Technical experience in MVS, Server Operations, Network, Server/Storage/NW Infrastructure,Cloud and VMWare Environment
·  Experience at least 4 years in Client relationship management or consulting
·  Negotiations with understanding of sales and solutioning processes
·  Service level management (SLAs/SLOs)
·  Measurements (setting/tracking)
·  Quality Assurance (QA)
·  Portfolio Management or Sales
·  Transition and Transformation
Preferred Experience
·  Preferably with Mainframe/CICS environment experience
·  Preferably with 2 yrs experience as DPE in the Banking Industry
·  Preferred at least 3 years experience in banking industry of customer accounts
·  Preferred Project Management Certification (PMI)
·  Preferred IBM Certified Professional (PM or DPE)
·  Preferred Consulting Certification or equivalent
·  Preferred at least 3 years experience in banking industry of customer accounts
Auto req ID

185548BR
Required Education

Bachelor's Degree
Role ( Job Role )

Delivery Project Executive
State / Province

NATIONAL CAPITAL REGION (MANILA)
Primary job category

Project Executive
Company

(0108) IBM Philippines Incorporated
Contract type

Fixed Term - Short Term
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Bachelor's Degree
City / Township / Village

TAGUIG CITY
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

N/A
Country/Region

Philippines
Preferred Technical and Professional Experience

N/A
Eligibility Requirements

N/A
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire