Data Privacy SME

Job description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Be a Privacy SME in the Business Process Operations (BPO) Data Privacy and Protection Office team against the background of a rapidly changing privacy landscape. Apply and grow SME expertise whilst leading privacy reviews of complex global Client solutions, sharing inputs to RFPs (Request for Proposal) and contracting activities, and providing consulting to key stakeholders. Adopt agile working and grow agile skills whilst identifying process improvements and innovation opportunities to drive change.

Your responsibilities:
·  Lead the privacy review of Business Process Operations (BPO) Client solutions as Data Privacy/Protection, Regulations and Compliance (DPRC) SME. BPO solutions are becoming increasingly complex with focus on client needs and Generative AI. The DPRC SME must analyze the solution from a privacy perspective, probing to understand the type of solution and key elements such as data types, locations of controllers/processors and tools and applying SME knowledge to assess and document the privacy impacts of the solution before closing-out the mandatory DPRC Review.
·  Provide consulting to Solutions Architects, Technical Service Managers, Bid Managers and other key stakeholders on the impact of privacy regulations in potential solutions and deliver education and coaching on the associated processes
·  Review and share privacy inputs for RFPs (Request for Proposal) optimizing use of standard responses
·  Provide Data Privacy SME input to contracting activities
·  Be the privacy focal from within the BPO Data Privacy and Protection Office team for multiple privacy regulations and IBM, IBM Consulting BISO and BPO processes
·  Engage in other privacy activities to support BPO and IBM Consulting priorities and initiatives, leading specific activities as required What makes IBM BTO unique:
·  Global communication: want to improve your language skills? Wve will invest in you!
·  Flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment
·  Diversity: different nationalities united in one team
·  Initiative: have ideas for improvements? We want to hear them! We guarantee you:
·  Job contract
·  The opportunity to participate in training and language courses
·  An extensive benefits package (Multisport, OK System, private medical healthcare, life insurance, cinema tickets)
·  An induction training that will allow you to smoothly transition into your new role

Required Technical and Professional Expertise

·  Privacy SME knowledge and expertise demonstrated through experience of working within a privacy role
·  Excellent written and verbal communication skills with ability to consult, educate and coach stakeholders
·  Effective collaboration skills with ability to engage with stakeholders across the organization and be an effective and proactive team player within the BPO DPPO squad
·  Drive to achieve including deliverables, innovation and change
·  Ability to probe and challenge data and processes to drive excellence in E2E deliverables
·  Experienced user of Microsoft Office tools – Excel, Word and Powerpoint
·  A continual learner who is committed to growing skills and expertise as both a Data Privacy SME and IBMer

Preferred Technical and Professional Expertise

·  Privacy certifications such as CIPP/E
·  Knowledge of multiple privacy regulations such as GDPR, CPRA, LGPD, PIPL etc
·  Experience of working with privacy related contract documents such as DPA, DPA Exhibit and SCCs
·  Experience of agile working and use of agile tools such as monday.com and Mural