Cognitive Business SME - 12 month Fixed Term Hire - Sydney

Job description

Cognitive Business SME - 12 month Fixed Term Hire - Sydney

IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Artificial Intelligence, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyse. How we engage. IBM is a leader in this global transformation so there is no better place to further your career.

IBM Services is a team of business, strategy and technology consultants. With global reach, outcome-focused methodologies and deep industry expertise, IBM Services empowers clients to digitally reinvent their business and get the competitive edge. The Artificial Intelligence practice works with biggest corporate enterprises, clients and governments across many industries around the world. We advise, consult, design, deliver and support our technology solutions as our clients adopt AI, in all its many forms.

Ready to change the way the world works?

IBM Watson uses Cognitive Computing to tackle some of humanity's most challenging problems - like revolutionising how doctors research cancer, or how architects design the physical world or transforming how businesses engage with their customers.
We have an exciting opportunity for a Cognitive Business SME to join our fast-growing AI & Advanced Analytics Practice.
This client facing role Cognitive Business SME is responsible for:
·  Being the Subject Matter Expert in IBM cognitive solutions, requiring currency of knowledge in IBM offerings, knowledge of implementations globally and developing best practice.
·  Consulting and advising clients during the definition of a business problem and associated business case in order to create compelling proposition for IBM solutions.
·  Act as the single point of contact and design authority for the implementation of IBM Watson based applications. For example define MVP or solution scope statements and work with technical experts to create a solution definition including the appropriate use of Watson technologies for the given business problem.
·  Solution delivery leadership during implementation projects, including stakeholder engagement and the achievement of delivered business value.
·  Work effectively individually and with team members toward customer satisfaction and success.
·  Be keenly aware of timelines and budgeting to deliver in a timely manner. To ensure success in the role you will possess the following skills:
·  At least 2 years (current) hands on experience with implementing IBM Watson solutions.
·  At least 1 years' experience in at least two areas out of: human language, cognition, mathematics, computer programming, solving complex problems, machine learning, artificial intelligence.
·  Sound functional knowledge of IBM Watson solutions (Watson Assistant, Watson Explorer, Watson Knowledge Studio and related Cloud API services) including business process integration patterns.
·  Business Information Architecture, specifically unstructured data, workflow, customer experience and human engagement patterns.
·  Conversational Platform design, comprising; the analysis, design and management of Information (Ground Truth); customer experience design; business process mapping and optimisation
·  Design for employee knowledge management use cases and/or customer service and sales use cases.
·  Comfortable in both well defined and ambiguous solution situations We also value these preferred skills:
·  At least 3 years' experience in Financial Services, Telecommunications or the Contact Center industry.
·  At least 3 years' experience in natural language processing. Consulting Roles and Responsibilities
In addition to the functional and technical skills employed, the successful candidate is required to perform activities of leadership, supervision of others, be following our administrative policies and standards; plus have a behaviour of give-back through the support to others.
Leadership
·  Within sales opportunities, consult to bid teams on technical solution design, sprint/iteration scoping and estimating, team design and reviewing/assuring the technical validity of proposals.
·  Within delivery projects, guide the client on implementation decisions based on best practice, experience from previous implementations and the IBM methods resources.
·  Works with multiple teams potentially across multiple projects. Support and mentor the client Product Owner on technical solution value and risk.
·  Coaches teams (and the wider organisation) in contemporary software integration standards, principles, behaviours, practices and frameworks. Supervision and Management
·  Lead teams (e.g. sprint planning meeting/backlog scrubbing, Daily Scrum stand-up, sprint review meetings, Showcases and retrospectives).
·  Regularly pairs with individual team members to coach on Agile technical practices (e.g. Software Test Driven Development, unit testing, and code refactoring).
·  Consistently and actively contributes to project meetings (e.g. Agile ceremonies, playbacks and showcases) Administration
·  Adhere to IBM delivery method standards, policies and the direction of the project leadership
·  Self-administer an effective regime of Continuous Professional Development (see below) Travel
·  Expect interstate and international travel, including sustained periods of Fly-in/Fly-out (FIFO) engagements within Australia, estimated to be up to 70% of the year.
·  Be required to submit for Defence security clearance (baseline) and potentially at NV or PV level. Give-Back
·  Runs training (and Train-the-Trainer) sessions as needed
·  Improves the overall technical maturity of individuals, project teams and the organisation
·  Helps to manage and mitigate project risks Continuous professional development
The successful candidate will sustain a behaviour of continuous professional development in a field related to the focus of the business and a defined career plan. This will include, in the first year, complete the mandatory training and education as prescribed by the practice leader and ongoing, then subsequently maintain a minimum of 40 hours per year of relevant continuous professional development (CPD) in the fields of:
·  Currency of IBM product availability and shipping functionality;
·  Curation and contribution to the global body of knowledge (IBM assets, technical IP, code and integration accelerators, Methods and standards);
·  Industry expertise in the target sectors for IBM Services; including but not limited to Financial Services (IB, RB, Insurance), Public Sector (Federal and State), Communications and Distribution (Manufacturing through Retail); and
·  Technology innovation trends, emerging technologies and standards. IBM is a company built on Values and Trust. As such, every IBMer is expected to adhere to the principles and policies of the Business Conduct Guidelines https://www.ibm.com/investor/att/pdf/BCG_English_Accessible_2018.pdf and https://www.ibm.com/ibm/values/us/ .

If you tick these boxes, and are ready to start your next challenge with a career at IBM – click “Apply” today. To find out more, head to www.ibm.com.au/careers .

Auto req ID

155096BR
Required Education

None
Role ( Job Role )

Package Solution Consultant
State / Province

NEW SOUTH WALES
Primary job category

Consultant
Company

(0008) IBM Australia Limited
Contract type

Fixed Term - Short Term
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

Up to 25% or 2 days a week (home on weekends- based on project requirements)
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

SYDNEY
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

As above
Country/Region

Australia
Preferred Technical and Professional Experience

As above
Eligibility Requirements

As above
Position Type

Professional
New Collar Role

Yes