Cloud Systems Administrator - Linux / Oracle Virtual Machine (OVM)

Job description

IBM Cloud Managed Application Services is looking for a Linux / Oracle Virtual Machine (OVM) Systems Administrator who can join our global engineering and delivery team and actively engage with the existing team to manage, maintain, deploy, troubleshoot and support servers within a mixed customer environment residing on an enterprise-scale, managed cloud solution. The candidate will be part of a team providing steady state support and operations for the Cloud infrastructure and/or major customers migrating production workloads into a managed cloud offering (Infrastructure-as-a-Service). The team will provide support across multiple Linux / OVM environments hosted on the IBM Cloud. Candidates must be available occasionally to perform planned off-hours changes per approved change/maintenance windows, off-hours interventions as needed to remediate high severity incidents and restore service, as well as on-call support by rotation.

Key Responsibilities include, but are not limited to:

- Interacting and working with both internal and external customers on issue resolution and on-boarding procedures;
- Performing system administration activities on Linux / OVM systems;
- Managing systems towards compliance with corporate security policies;
- Engage in 24/7 support periodically to assist in critical production issues to maintain the systems;
- Working with a ticketing software (Incidents, Service requests and Change management);
- Configuring, monitoring, tuning, and troubleshooting Linux / OVM guests and/or physical servers;
- Performing audit tasks on Cloud servers (hosts or guest VMs);
- Creating documentation and procedures (SOPs). Guiding and training junior colleagues;
- Communicating with and offering support to dedicated customers and other support teams located across the globe;
- Compliance with SLAs for tickets, projects and tasks;
Auto req ID

127966BR
Required Education

Bachelor's Degree
Role ( Job Role )

Systems Administrator
State / Province

BUCURESTI
Primary job category

Technical Specialist
Company

(0112) IBM Romania Srl
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

Hybrid Cloud
Preferred Education

Master's Degree
City / Township / Village

BUCHAREST
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

- Proven experience as Linux and Oracle Virtual Machine (OVM) systems engineer/administrator in high availability 24/7 production environments - including installation, configuration, maintenance (apply patches, fixes, drivers, firmware upgrades, etc.), backup/restore and performance tuning;
- Ability to write shell scripts to automate various Systems Administrator tasks;
- Experience configuring virtual network using bonding and bridging in Oracle VM;
- Experience creating and managing OVM repositories;
- Assist various IT staff such as Oracle DBAs, Network Administrators, Programmers, etc. to install, configure, monitor and tune their software running on the UNIX, LINUX, and OVM servers;
- Experience with network administration services like DNS, DHCP, NFS, NTP, LDAP, HTTP, FTP;
- Good command of networking concepts and configuration;
- Experience using ticketing systems;
- General understanding of ITIL/IT Service Management concepts and DevOps;
Country/Region

Romania
Preferred Technical and Professional Experience

- Experience with system management, monitoring tools and directory services/protocols (LDAP, Active Directory);
- Experience with IT Security Compliance;
- Configuration management tools, such as Puppet and Chef;
- Experience with GitHub;
- Professional certifications (e.g. RHCE);

- Demonstrated ability to coordinate and work with global cross-functional teams;
- Able to effectively work through high pressure and complex situations;
- Demonstrated problem solving, interpersonal, and time management skills;
- Willingness to learn new technologies, be flexible and open minded, results oriented towards highest levels of customer satisfaction;
Eligibility Requirements

Romanian - advanced
English - advanced
Position Type

Professional
New Collar Role

No