Business Transformation Consultant: Digital Marketing - IBM Associate
Milan (Città metropolitana di Milano) IT development
Job description
Introduction
In this role you will join IBM Consulting via our world class Associate Program for university hires. As an Associate at IBM Consulting you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals, who believe no problem is too big to solve.
We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
As an Associate Business Transformation Consultant (BTC) at IBM, you'll work right at the intersection of technology, people, and process, helping our clients transform how they adapt to shifts in the market, and more closely align their business strategy and vision. You'll help clients understand leading technologies and the impact they can have on traditional business processes, as well as an opportunity to build a powerful portfolio of interesting and rewarding experiences. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed.
In your role, you may be responsible for:
· Projecting business values of a solution in client-relevant terms and drive adoption of the KPI impact with key client stakeholders
· Developing communications tailored to specific audiences while working in an agile, collaborative environment
· Using IBM's Design Thinking to help solve client's challenges and analyze data to support conclusions and strategies
· leading/facilitating Innovation Workshops with both business and technical participants,
· conducting market research, maturity assessments
· designing new processes to fit cross-industry market needs (public sector, banking, fashion, …)
· working in a multidisciplinary team
· managing projects in a client facing role
- You’ll immediately contribute to top clients in collaboration with smart people in a dynamic environment
- You’ll work on projects that help clients integrate process, technology and information to increase effectiveness, reduce costs and improve profit and shareholder value
- You'll be relevant for the digital transformation journey of customer.
- You’ll work across multiple industry teams and build for re-use across them
- You will grant client success along the entire application life cycle, starting by defining the requirements, designing, following the implementation, testing and deployment of the solution.
- You will have the opportunity to design new experiences through digital touchpoints for different end users, design technical solutions and coordinate multidisciplinary teams in order to deliver projects, on time.
We are looking a person to help clients transform their businesses by supporting mobile business and operating model strategy and transformation plan development by understanding key mobile market trends and the change for businesses they are driving.
Required Technical and Professional Expertise
· Education: Bachelor’s or Master degree in Engineering, Economics or an equivalent subject (STEM).
· Italian mother-tongue and fluent in English with strong communication skills both in writing and verbally
· Ability to understand clients' needs and challenges, and apply creative and logical approach to identify solutions
· Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
· Ability to translate business requirements into technical solutions
· Ability to apply logic to solve business problems through a detailed analytical approach
· Ability to translate requirements into a business case
Preferred Technical and Professional Expertise
· Base experience in developing code, programming (welcome)
· Base knowledge of marketing or e-commerce platform
· Agile Governance e Development
· DevOps (optional but welcome)
· Design Thinking
· Application Lifecycle Basic Knowledge
· Curiosity and entrepreneurial attitude
· Interest in emerging technologies such as metaverse, IoT, AI, etc.
· Highly motivated, with clear evidence of drive and significant achievements
· A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
· Drive to overcome the most challenging or difficult obstacles and look for ways to improve results
· Strong quantitative analysis skills and the ability to derive recommendations informed by data and insights
· Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands