Business Transformation Consultant - Business Intelligence, german

Job description

Introduction
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities
As a Cyber Security Local Expert at IBM you will be responsible for quickly responding to and mitigating cybersecurity incidents to host country’s entities you’ll interact with.

Your Role and Responsibilities :
·  Lead the team in addressing and resolving SAS-related tickets promptly and effectively by collaborating with team members to troubleshoot technical issues, ensuring timely resolution
·  Oversee the incident management process, ensuring that incidents are properly documented, analyzed, and resolved; Provide guidance to the team in implementing preventive measures to reduce the recurrence of incidents.
·  Communicate with German-speaking clients regarding ticket status, resolutions, and preventive measures
·  Performs SAS software administration; including software configuration, updates, patches, and hotfixes and license renewals as needed on Linux / Redhat (RHEL) platforms
·  Uses SAS Management Console to define connections to data sources, define libraries, and create metadata objects and folder structures

Required Technical and Professional Expertise

·  Proven experience as a SAS Consultant with a focus on ticket resolution and service improvement
·  In-depth knowledge of SAS tools and programming languages
·  Fluent in German both spoken and written
·  Bachelor's or Master's degree in a related field (Statistics, Data Science, Computer Science, etc.)

Preferred Technical and Professional Expertise
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