Automic/ UC4 Infrastructure Expert

Job description

Your future made with IBM

IBM Client Innovation Center Wroclaw & Katowice is now hiring experienced professionals!

Experience new and diverse professional challenges. Take your career further with IBM's Client Innovation Center Wroclaw & Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. You will have an opportunity to work from the IBM office and remotely from home. Enjoy varied and challenging work - and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years.

As a Automic Infrastructure Expert you will be tasked with providing third level support for UC4/Automic batch schedule system and server utilities. Responsibilities include performing installation, configuration, and day-to-day tasks in close cooperation with customer. Additional responsibilities will include authoring support documentation for additional systems, troubleshooting, problem resolution, subject matter expert support escalation and cross-training additional support staff.

Responsibilities:
·  Patch, upgrade and implement new Automation Engine versions
·  Interact with vendor support personnel to jointly resolve issues
·  Test new hotfixes and patches release by the vendor
·  Ongoing maintenance of third level support documentation
·  Scripting in UC4 Language, Bash, VBS, REXX, SQL complex queries
·  Monitoring UC4 System performance & stability
·  Develop processes, work procedures and solutions to optimize system and application
·  Administrate Server Agents for AIX, Linux, Windows, SAP
·  Coordinate and implement changes in IT Change Management including activities that ensure a good measure to the impact of the change within the work area and environment, ensure that your changes are properly planned, managed and reviewed
Requirements:
·  Proficient in utilizing Microsoft operating systems and productivity tools
·  At least 2 years experience working with batch job scheduling and processing, computer
·  Experience with Unix operating systems/ Linux/AIX or Mainframe technology
·  networks, databases, file servers, file transfers and related technologies
·  Strong verbal and written English communication skills including phone etiquette
·  Ability to work under pressure to resolve critical production issues
·  Strong work ethic to follow issues through to final resolution
·  Ability to multitask and prioritizing when multiple issues occur simultaneously
·  Willing to work weekends and provide after-hours support as/if required
Nice to have:
·  Experience utilizing UC4/Automic or other batch scheduling systems
·  Experience with Microsoft SQL Server technologies
·  Experience with UNIX technologies
·  Experience with Network technologies and programming concepts
·  Experience in engaging with vendors to assist in the resolution of incidents
·  Experience with document management technologies
·  Experience with generating reports and technical documentation
·  Experience in using a service management “ticketing” system to manage workload such as ServiceNow (preferred), Remedy, or similar.
·  Familiarity with z/OS and XINFO is an advantage
·  German language is an advantage Additional benefits:
·  Internal and external trainings and certifications
·  Upskilling programs, wide possibilities of skills' development
·  Multisport card
·  Private medical package (Medicover) and insurance package
·  Cinema, ski and mountain trips for IBMers
·  Holiday camps for children
·  Discounts for IBMers (for wide range of services/products)
·  Social Fund benefits

Auto req ID

185074BR
Required Education

None
Role ( Job Role )

Systems Administrator
State / Province

SLASKIE
Primary job category

Technical Specialist
Company

(1065) IBM Global Services Delivery Centre Polska Sp. z.o.o
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

None
City / Township / Village

KATOWICE
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

As in a Job Description
Skill-keywords

UC4/ Automic, Linux, Unix, Administrator Systems Administrator, Windows, batch
Country/Region

Poland
Preferred Technical and Professional Experience

As in a Job Description
Secondary Job Category

Technical Services Specialist
Eligibility Requirements

n/a
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire