Automation Delivery Consultant - Technology Expert Labs

Job description

Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. 

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your Role and Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. 

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to…
·  Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
·  Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
·  Technical Solution Workshops: Conducting and participating in technical solution workshops.
·  Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
·  Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
·  Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required Technical and Professional Expertise

·  Automation Solutions Expertise: Familiar with the design, deployment and post production support needed for at least one of the following implementing automation solutions including automating business processes, integrating business systems, observability, application resource management, and proactive incident management.

Preferred Technical and Professional Expertise

·  Automation Technologies: Experience with one more of the following Automation technologies: WebSphere Application Server, Extreme Scale, Cloud Pak for Automation, Cloud Pak for Integration, Tivoli Monitoring, Instana, Netcool, Watson AI Ops or Turbonomics or the equivalent enterprise solution
·  Hypervisors: Working knowledge of Hypervisors such as VM Ware and Virtualization management and administration technologies
·  Programming Skills: Working knowledge and skills working with Java, Shell scripting, python, Kubernetes, Containers, Perl)