Associate Delivery Consultant - Security Intelligence and Operations (

Job description

Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you'll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you
apply passion to work that will positively impact the world around us.

Your Role and Responsibilities
As a Delivery Consultant, you will learn and experience how we apply technical expertise to
ensure world-class delivery using consultative skills such as problem-solving issue- /
hypothesis-based methodologies, communication, and service orientation skills. As a member of
IBM Technology Expert Labs, you will be client-focused, courageous, pragmatic, and technical to
optimize and trailblaze new solutions that address real business challenges.
To help achieve this win-win outcome, a 'day-in-the-life' of this role may include, but not be
limited to…
• Developing Solutions to Reach True Business Value: Understanding clients' main challenges
and developing solutions that help them reach true business value by working through the
phases of design, development integration, implementation, migration and product support
with a sense of urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are responsible
for installing and provisioning assets, testing, migrating to production, and day-two
operations.
• Self-Motivated Problem Solving: Demonstrating a natural bias towards self-motivation,
curiosity, and initiative in addition to navigating data and people to find answers and present
solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you
work across the client, partner, and IBM team.

Required Technical and Professional Expertise
• Basic level of knowledge in Security Intelligence/ Security Information and Event
Management (SIEM)
• Basic knowledge of SIEM products
• Familiar of SOC governance and SOC processes
• Knowledge of SOC Ticketing Workflows
• Demonstrating some knowledge about compliance issues and industry standards
frameworks (eg, ISO 27001/2)
• Working understanding of technology used to monitor logs
• An entry level knowledge of processes involved in prioritization, escalation, and
management of security incidents.

Preferred Technical and Professional Expertise
Preferred Technical and Professional Experience
An understanding of security technologies such as; firewalls, intrusion detection, content
filtering, anti-virus, mobile security, data loss prevention, bot-net detection, and other such
technologies in the security industry.
• Consulting on security incident handling and management programs
• Experience in management of a security operation center
• Experience implementing SIEM technology and advise on best practices.
• Basic knowledge of existing cloud platforms
The junior consultant, working under general supervision will develop competency to
become internal advisor to other IBM consultants and client teams. The consultant will
support implementation the IBM Security software at customers with as biggest focus to
make the customers successful with IBM Software.
As a junior consultant you will support identifying gaps in the current environment and
recommend best practices or solutions to reduce client risk and increase their ability to deal
with emerging threats and risks to the organization.