ASEAN Client Technical Professional (Collaboration & Talent Solution)

Job description

Client Technical Specialists are technical consultants to clients, IBM sales teams and/or IBM Business Partners. They understand the client's business requirements, technical requirements and competitive landscape. They provide technical sales support which may include: collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; delivering Proof of Concept; developing and delivering technical education; supporting critical situations; designing solutions; and answering technical questions. When engaged for a specific opportunity or project, they are responsible for the technical accuracy of the proposed solution.

In this role, you will be a solutions consultant - analyzing customer situations and requirements and developing high quality IBM Collaboration and IBM Talent specific solutions, which are tailored to the client's business and technical needs in a way that is valued by the customer and superior to the competition. It is essential that you are able to apply in-depth understanding of best practices, key concepts, products, offerings and services within the IBM Collaboration and Talent Solutions speciality and utilize knowledge and experience about technology, industry and business.

This role is for an ASEAN coverage, working very closely with the local Client Technical Professionals. You will be sharing your expertise on a technical, strategical and tactical level to develop successful business cases for ASEAN customers together with the local teams. Therefore, it is essential that you bring a rich experience of selling IBM Collaboration Solutions.

You will be expected to propose, demonstrate and support sales of enterprise-level solutions consisting of software, methodology, and services to C-level executives in major corporations in your country.

Responsibilities:
* Providing all necessary support to sales team to assure meeting quarterly and annual sales revenue quotas
* Consulting customers on their Collaboration and Talent strategies and initiatives
* Discovering customer requirements
* Presenting and demonstrating technical solutions
* Proposing competitive differentiators
* Handling objections and response to RFP/RFI
* Delivering Proof of Concepts with installation of software and building of sample application solutions
* Managing post-sales relationships
* Working with IT Architects, sellers, business partners, and units of IBM as needed to create an effective solution for the client
* Providing technical sales leadership to key accounts to promote IBM Collaboration and Talent software usage and development of new opportunities
* Collaborating with business partners to develop their skills and solutions
* Other responsibilities include coordination of activities with internal and external service partners, presentations on marketing and enablement events, leading local Collaboration and Talent community, writing technical papers, brochures and articles, etc.

Auto req ID

93227BR
Country

Singapore
Required Education

Bachelor's Degree
Role ( Job Role )

Client Technical Specialist
State / Province

CENTRAL SINGAPORE
Primary job category

Sales
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

Yes
Travel Required

Up to 50% or 3 days a week (home on weekends - based on project requirements)
IBM Business Group

Collab Sols
Preferred Education

None
City / Township / Village

SINGAPORE
EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

None
Country

Singapore
Preferred Technical and Professional Experience

None
Secondary Job Category

Technical Sales Specialist
Eligibility Requirements

None
New Collar Role

Yes