Applications Support (Junior/Mid)

Job description

Currently, we are looking for a talented IT Specialist to join the Business Applications Support (BAS) Team in Katowice. Our Team provides cross-platform (Linux/Unix/AIX, Windows) and cross-technology support.
We are providing Level 2 & level 3 of support during regular office hours and on-call.

Our scope:

·  Perform technical and software operations for maintenance
·  Administration, management, and operation of customer-specific business applications in Production and Pre-production environments
·  Manage technical incidents (diagnosis and processing) keeping record in Incident monitoring tool according to Middleware scope of work
·  Perform planned technical operations
·  File transfer solutions (Axway, CFT)
·  Maintain and update instructions and operating procedures
Additional benefits:
·  Internal and external trainings and certifications
·  Upskilling programs, wide possibilities of skills' development
·  Multisport card
·  Private medical package (Medicover) and insurance package
·  Fresh fruits in the office
·  Cinema, ski and mountain trips for IBMers
·  Holiday camps for children
·  Discounts for IBMers (for a wide range of services/products)
·  Social Fund benefits
Auto req ID

348886BR
Required Education

Bachelor's Degree
Role ( Job Role )

Systems Management Specialist
State / Province

SLASKIE
Primary job category

Technical Specialist
Company

(1065) IBM Global Services Delivery Centre Polska Sp. z.o.o
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GTS
Preferred Education

Master's Degree
City / Township / Village

Katowice
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

·  At least 2+ year relevant IT experience
·  Experience with application exploitation, Unix / Linux / Windows system support
·  Technical troubleshooting management ability
·  Good understanding of IT processes and good practices characteristic for large IT corporation (ITIL knowledge/training/certificate is a plus)
·  Client Facing role experience
·  English communication skills
Country/Region

Poland
Preferred Technical and Professional Experience

·  File transfer products experience
·  Powershell
·  Apache Tomcat ASP.Net
·  Microsoft Internet Information Server IIS 6.0 to 7.5
·  Oracle 10g / 11g, Oracle Weblogic Server 11g
·  SQL Server
·  IWS / schedulers
·  Knowledge of any scripting and programming language is highly appreciated
·  Experience with application maintenance
Secondary Job Category

Technical Services Specialist
Eligibility Requirements

N/A
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

We build phenomenal products that our customers rely on so it's important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it's our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.