Application Developer-Contact Center

Job description

Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys.

Your primary responsibilities include:

·  Enables the server-side core functionality of highly interactive web and mobile applications by orchestrating page flow, developing web services and performing database integration for highly interactive web and mobile applications.
·  Leverages languages, protocols and tools such as Unix, Jira, DevOps/Production Support
·  Typically has experience with a variety of platforms including Cisco UCCE, Read & troubleshoot SIP (voice) traces, Aceyus, Splunk, OneSight, AppDynamics, Prognosis

Required Technical and Professional Expertise

·  Unix
·  Jira
·  DevOps/Production Support

Preferred Technical and Professional Expertise

·  Cisco UCCE
·  Read & troubleshoot SIP (voice) traces
·  Aceyus
·  Splunk
·  OneSight
·  AppDynamics
·  Prognosis