3823104 - P2P/O2C Analyst - Mandarin

Job description

Accounts Receivable is part of OTC- AR has 2 sub processes – 1. Cash Application & 2.Collection. Cash Application- Is a process wherein cash received in bank need to recorded to in books to appropriate customer due account & appropriate due invoice, its daily activity.
Collection- is a process wherein collector has to make phone calls or emails to customer who has due or outstanding payable to the business.

Job Qualifications:
·  Candidate must possess at least a Bachelor's/College Degree, preferably Finance/Accounting/Banking, Business Studies/Administration/Management or equivalent
·  0-1 year of experience in receivable area- preferable in Billing, collection, receivable management
·  Fresh Graduates and Career Shifters are welcome to apply
Required Skills/Competencies:
·  Good English Communication( verbal & non verbal) Skills-
·  Basic computer and internet navigation skills
·  Amenable to working in shifting/night schedule
Preferred Skills:
·  Basic Accounting
·  Dispute Management
·  Work experience of handling international receivables
Major Job Duties & Responsibilities:
Cash Application
·  Download Bank statement on daily basis, record payment received in books to appropriate customer – outstanding Invoice
·  Co ordinate with collector / bank / client for – Unidentified cash received, co ordinate with billing team, collection team for any issues & provide required information.
·  Performance directly contributes to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets
·  Performs ad-hoc tasks as identified by the Team lead. Proactively resolves customer shipment and invoice issues
Collection
·  Identify outstanding receivable from customer- Make phone calls , emails, receive calls to collect outstanding receivable from the customer.
·  Ensure all outstanding receivable from customers are collected within agreed terms
·  Co ordinate with cash application team, Billing team to ensure all disputes are resolved & receivables are collected from customer.
·  Performance directly contributes to the delivery of Key Performance Indicator (KPI) which measures how the activities are based on agreed targets
·  Performs ad-hoc tasks as identified by the Team lead.
Auto req ID

263753BR
Required Education

Bachelor's Degree
Role ( Job Role )

Fin & Admin Business Analyst
State / Province

NATIONAL CAPITAL REGION (MANILA)
Primary job category

Finance
Company

(0856) IBM Business Services
Contract type

Regular
Employment Type

Full-Time
ERBP

Yes
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

QUEZON CITY
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Job Qualifications:
·  Candidate must possess at least a Bachelor's/College Degree, preferably Finance/Accounting/Banking, Business Studies/Administration/Management or equivalent
·  0-1 year of experience in receivable area- preferable in Billing, collection, receivable management
·  Fresh Graduates are welcome to apply
Required Skills/Competencies:
·  Good English Communication( verbal & non verbal) Skills-
·  Basic computer and internet navigation skills
·  Amenable to working in shifting/night schedule
Country/Region

Philippines
Preferred Technical and Professional Experience

Preferred Skills:
·  Basic Accounting
·  Dispute Management
·  Work experience of handling international receivables
Secondary Job Category

Business Outsourcing Delivery - Fin & Admin
Eligibility Requirements

NA
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

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About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
About IBM

Since establishing its presence in the Philippines in 1937, IBM has evolved to be a leading cognitive solutions and cloud platform company that demonstrates the power of innovation, data and expertise to improve business and society. With 25 consecutive years of patent leadership, IBM Research is the world's largest corporate research organization with more than 3,000 researchers in 12 labs located across 6 continents.
Our organization is comprised of the following subsidiaries:
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IBM Business Services
• Foremost provider of Business Transformation Outsourcing for HR, F&A and Supply Chain Management services.