Offers “IBM”

Expires soon IBM

3731087 - Helpdesk Analyst

  • Quezon City (District IV)
  • Bachelor's Degree
  • Administration

Job description

Manage Tier 1 queries for Payroll, Travel & Expense and Procurement
Auto req ID

255059BR
Required Education

Bachelor's Degree
Role ( Job Role )

HR Contact Center Representative
State / Province

NATIONAL CAPITAL REGION (MANILA)
Primary job category

Human Resources
Company

(0856) IBM Business Services
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

QUEZON CITY
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

Bachelor's degree with experience up tp 2 years with relevant experience in a helpdesk or contact center environment.
Above average client skills, above average customer service skills, above average problem solving and analytical skills, above average verbal and written communication skills. Case management skills
Country/Region

Philippines
Preferred Technical and Professional Experience

Bachelor's degree with experience up tp 2 years with relevant experience in a helpdesk or contact center environment.
Above average client skills, above average customer service skills, above average problem solving and analytical skills, above average verbal and written communication skills. Case management skills
Secondary Job Category

Business Outsourcing Delivery - Human Resources
Eligibility Requirements

Internal Regular Employee
Bachelor's Degree
Position Type

Early Professional
Early Professional Track

Industry Early Professional
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Make every future a success.
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