2024 Summer Intern: UX Research Intern

Job description

Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you?  If so, read on!

Your Role and Responsibilities
Start and end dates for this internship are during summer 2024 (3 months)
"May - August" or "June - September" for quarter system schools.

IBM Software is looking for a UX Research Intern for our San Jose, California location. This intern role will work with one of our IBM Software product teams and will have the following responsibilities:

·  Assist in the planning and execution of user experience research including: usability studies, interviews, competitive evaluations, surveys, expert heuristic evaluations, card sorts, tree tests, task analyses, etc.
·  This internship provides a chance to join a well-established group of researchers in a mature organization.
·  Help prepare data collection materials (e.g., discussion guides), help synthesize user research findings, co-create presentations, and participate in the general documentation of research techniques and processes.
·  Work collaboratively with cross-functional peers on the product team to understand and measure user experience for IBM Software products.
·  The ideal candidate will be passionate about working on complex software projects.

Required Technical and Professional Expertise

·  Demonstrated success turning generative and evaluative research insights into design recommendations that align with core business goals
·  Experience conducting research throughout the entire product development lifecycle
·  Experience working with enterprise software (agile/continuous delivery desired)
·  Experience managing projects involving crossfunctional teams
·  Must be able to create a dendrogram on an etchasketch with their eyes closed
·  6 months to 2 years of relevant experience with above skills

Preferred Technical and Professional Expertise

·  Awareness of inclusive design practices and accessibility standards
·  Familiarity with design systems