2024 Summer Intern: Designer-User Research (UR)

Job description

Introduction
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you?  If so, read on!

Your Role and Responsibilities
User experience designers create human-centered experiences by designing the structural and informational foundation for products, services, and systems. They facilitate the delivery of all elements, interactions, and decisions that add value to the total user experience.

Start and end dates for this internship are during summer 2024 (3 months)
"May - August" or "June - September" for quarter system schools.

When working in this abstract, fast pace and continuously changing tech world, resilience, commitment, and curiosity serve as the foundation for success as an IBM Designer.

In your role, you will be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for the wider business, our external clients, & their customers. Our culture of flexibility and freedom are pillars that embrace long-term career growth and learning opportunities in an environment that highlights your unique skills and experience.

Who You Are:
·  Highly motivated and have a passion for creating and supporting great products.
·  Thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.
·  Have the ability to learn new skills quickly and use the skills efficiently.

The positions is IBM US Office-based, opportunities in the locations will vary based on demand.

Required Technical and Professional Expertise

·  Interpreting research insights and building understanding of users and context
·  Defining user experience goals and design principles
·  Applying knowledge of psychological and physical attributes of humans (e.g. Hick's Law, Fitt's Law)
·  Designing the architecture of the functions and information of the experience
·  Designing the interaction patterns between functions/information and users/customers
·  Designing pathways of navigation through an experience; demonstrating understanding of content, functions, and relationships within the system
·  Supporting and planning for variation of user contexts (e.g. culture, environment, and activity)
·  Converging and translating technological, operational, and functional constraints into human-centered opportunities
·  Facilitating and designing for the relational aspects across every part of the experience

Preferred Technical and Professional Expertise

·  Awareness of inclusive design practices and accessibility standards
·  Familiarity with design systems
·  Degree in User Experience Design, Human Computer Interaction, Human Factors, Information Architecture, or related field