Waiter/Waitress

Job description

Hyatt Centric Jumeirah Dubai is seeking dedicated and passionate Waiters/Waitresses to join our dynamic Food & Beverage team. As a Waiter/Waitress, you will play a key role in delivering outstanding service to our guests, creating memorable experiences in a vibrant, contemporary setting. If you are committed to providing exceptional service with a positive attitude, we invite you to be part of our world-class team.

Key Responsibilities:

· Greet and welcome guests with a warm, friendly, and professional demeanor.

· Assist guests in menu selection, providing detailed information about food and beverage options.

· Take orders and deliver food and beverages in a timely manner.

· Ensure guests' needs are met promptly, including refills, special requests, and dietary requirements.

· Maintain cleanliness and organization of the dining area, including resetting tables and ensuring the restaurant ambiance remains welcoming.

· Handle guest complaints or concerns with professionalism and escalate issues to management as needed.

· Ensure that all service standards and hygiene protocols are followed at all times.

· Collaborate with other team members to ensure a smooth and efficient service.

Desired profile

Qualifications :

· Previous experience as a waiter/waitress in a hotel or restaurant is preferred, but not essential.

· A strong passion for providing exceptional guest service and hospitality.

· Excellent communication skills and a friendly, approachable manner.

· Ability to multitask and work in a fast-paced environment.

· Attention to detail, ensuring every guest receives personalized service.

· Flexibility to work shifts, including weekends and holidays, as needed.

· Fluency in English (additional languages are a plus).

· Ability to work well in a team and contribute to a positive and collaborative work environment.