Spa Receptionist - Park Hyatt Kuala Lumpur

Job description

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Spa Receptionist is responsible for assisting in the spa reception area's daily operations, including providing a warm and professional welcome, assisting with bookings, managing guest inquiries, and ensuring the spa department's smooth operation.

Desired profile

Qualifications :

·  Due to work permit restrictions, this position is only open to Malaysian citizens and permanent residents.
·  Ideally with a university degree/diploma in Hospitality or Tourism management.
·  Preferably 1 year of work experience as a Receptionist in a Spa within luxury hotels is preferred. Fresh graduates are welcome to apply.
·  Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
·  Excellent communication and interpersonal skills, strong organizational, multitasking and problem-solving abilities.
·  Proficiency in front office management software and Microsoft Office Suite (Excel, Word).