Sales Manager / Assistant Manager - Leisure

Job description

Assistant Manager / Manager, Sales is accountable for proactively soliciting and managing sales opportunities in line with the annual business development and sales plan, and to achieve/exceed budget in executing the sales strategy of the Hotel. Generate new accounts and building relationship within assigned segments. Provide sufficient leads to achieve objectives and goals.

Duties & Responsibilities:

· Achieve daily and monthly targeted number of sales activities with effectiveness
· Develop business leads for the Hotel on a weekly basis
· Prepare monthly list of accounts to penetrate for the following month
· Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
· Update Director of Sales on market trends and business leads
· Prepare monthly action plan for main market segment and implement an account development plan for key accounts to achieve maximum revenue in both short and long term
· Perform monthly review account profile on room nights production and average rate
· Monitor competitors' rate strategy, account penetration and marketing activities to maintain a competitive edge
· Fully responsible of accounts under his/her management to achieve financial and non-financial objectives , including contracting, updating profile and renewing contracts
· Solicit new and existing corporate/group/catering accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
· Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
· Conduct negotiations to achieve the best profit and rates for The Standard, Bangkok Mahanakhon
· Attend hotel clients and local community business events to network and maintain high visibility
· Identify and communicate ideas, customer expectations from assigned segments and territory
· Update management and other departments on VIP arrivals, meet and greet accordingly
· Attend overseas trade shows, key clients events, FAM trips and sales trip as planned, submitted and approved at the beginning of each year and updated calendar at each quarter
· Ensure that all accounts profile, all sales reports and any other relevant information are updated
· Develop and maintain positive and productive working relationships with other employees and departments
· Maintain confidentiality of proprietary materials and information
· Follow company and department policies and procedures
· Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures

Required skills and Qualifications:

· A minimum of 3 years of experience in a similar capacity with proven track records in a 5 star hotel
· Bachelor's degree in tourism, hospitality or related field
· Excellent verbal, reading and written communication skills
· Proficient in MS Word, Excel and Powerpoint
· Satisfactorily communicate with guests, employees and management to their understanding
· Ability to achieve sales targets and work in a highly pressurized environment
· A team player and builder
· A motivator and self starter
· Desire to succeed and passion to lead

Desired profile

Qualifications :

Assistant Manager / Manager, Sales is accountable for proactively soliciting and managing sales opportunities in line with the annual business development and sales plan, and to achieve/exceed budget in executing the sales strategy of the Hotel. Generate new accounts and building relationship within assigned segments. Provide sufficient leads to achieve objectives and goals.

Duties & Responsibilities:

·  Achieve daily and monthly targeted number of sales activities with effectiveness
·  Develop business leads for the Hotel on a weekly basis
·  Prepare monthly list of accounts to penetrate for the following month
·  Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
·  Update Director of Sales on market trends and business leads
·  Prepare monthly action plan for main market segment and implement an account development plan for key accounts to achieve maximum revenue in both short and long term
·  Perform monthly review account profile on room nights production and average rate
·  Monitor competitors' rate strategy, account penetration and marketing activities to maintain a competitive edge
·  Fully responsible of accounts under his/her management to achieve financial and non-financial objectives , including contracting, updating profile and renewing contracts
·  Solicit new and existing corporate/group/catering accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
·  Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
·  Conduct negotiations to achieve the best profit and rates for The Standard, Bangkok Mahanakhon
·  Attend hotel clients and local community business events to network and maintain high visibility
·  Identify and communicate ideas, customer expectations from assigned segments and territory
·  Update management and other departments on VIP arrivals, meet and greet accordingly
·  Attend overseas trade shows, key clients events, FAM trips and sales trip as planned, submitted and approved at the beginning of each year and updated calendar at each quarter
·  Ensure that all accounts profile, all sales reports and any other relevant information are updated
·  Develop and maintain positive and productive working relationships with other employees and departments
·  Maintain confidentiality of proprietary materials and information
·  Follow company and department policies and procedures
·  Ensure dress-code and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures

Required skills and Qualifications:

·  A minimum of 3 years of experience in a similar capacity with proven track records in a 5 star hotel
·  Bachelor's degree in tourism, hospitality or related field
·  Excellent verbal, reading and written communication skills
·  Proficient in MS Word, Excel and Powerpoint
·  Satisfactorily communicate with guests, employees and management to their understanding
·  Ability to achieve sales targets and work in a highly pressurized environment
·  A team player and builder
·  A motivator and self starter
·  Desire to succeed and passion to lead