Front Office Trainee

Job description

Five-star Hyatt Regency Amsterdam , brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.

We are looking for a Front Office Intern!

‘Do you like to care for people so they can be their best?!'

YES, because you want…

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to be a buzzing central centipede and part of a dynamic team;

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to work on front office related projects;

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to maximize guest satisfaction, providing them with excellent experiences: from the arrival until the departure (and even after!);

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to identify VIPs and/or other special requests;

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to be a personal concierge to make every stay a personalized and memorable one.

What's in it for YOU?

General Perks:

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An entry to the Hyatt Family, a place where we care for people so they can be their best;

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20% Discounts at our F&B outlets;

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Uniform provided and laundry is taken care of in house.

· A monthly allowance of EURO 750

Wellbeing:

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

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To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"

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Social Activities; Team building outings, Sports/wellbeing activities

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Hotel gym access

Development:

“Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee's individual circumstances and take the form of a career lattice”

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International working experience with future international transfer happily facilitated.

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Personal development plan, in order to reach your full potential.

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A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).

Diversity:

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”

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An International team of over 15 different nationalities

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Focus on Diversity, Equity and Inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings

Desired profile

Qualifications :

So, if YOU are…

·  currently enrolled in a Hospitality or Tourism related degree;
·  good at building relationships with guests and colleagues alike;
·  available for five months or longer;
·  hands-on, pro-active and enthusiastic;
·  not afraid to make decisions;
·  detail-oriented and approachable;
·  very communicative in English and (preferably) in Dutch;
·  legally allowed to work in the Netherlands, holding an EU/EEA passport or enrolled in a Dutch Institution (we do not assist with Visa / permit applications).

Then please send us your CV and all the reasons why WE are what YOU are looking for!