Sales Coordinator- International (Kanazawa Base)（日本語/英語 要対応）

Job description

◇職務要約

契約書・顧客情報・営業案件の管理、顧客対応、営業およびマーケティング活動のサポートを行い、売上および部門収益目標の達成に貢献する。

◇主な業務

· 契約書、見積書、顧客データおよび営業案件の進捗管理
· 営業レポートや実績データの作成補助
· 顧客からの問い合わせ対応および既存顧客との関係維持
· 他部署と連携した顧客満足度の向上および問題発生時の対応
· テレマーケティング、見込み顧客のフォローアップ、セールスコールのサポート
· 市場・競合情報、イベント情報の収集および営業活動への活用
· 顧客アカウントの管理、新規顧客開拓および営業案件のフォロー
· ブランド基準、企業理念、関連法令、安全衛生規定および社内ルールの遵守
· チームワークを重視した協力的な業務遂行、会議・トレーニングへの参加
· 業務指示および職場環境の変化に柔軟に対応し、個人・チームの売上目標達成を支援

Job Summary

As a Sales Coordinator, provide administrative, customer service, sales, and marketing support by managing contracts, customer information, and sales opportunities. Assist with customer relationship management, sales activities, and market research while contributing to the achievement of individual, team, and departmental revenue targets.

Key Responsibilities

· Manage and update contracts, quotations, customer data, and sales opportunity records.
· Assist in preparing sales reports and performance data.
· Respond to customer inquiries, provide appropriate support, and help maintain positive relationships with existing customers.
· Collaborate with other departments to improve customer satisfaction and respond promptly to issues.
· Assist with telemarketing, prospective customer follow-up, sales calls, and marketing activities.
· Collect and analyze market, competitor, event, and promotional information for use in sales activities.
· Manage customer accounts, follow up on sales opportunities, and support new customer development.
· Perform duties in accordance with supervisors' instructions and comply with established work processes.
· Comply with brand standards, the company's philosophy, applicable laws, health and safety regulations, and internal rules.
· Maintain a professional appearance and attitude, work cooperatively as part of a team, and participate in required meetings and training.
· Respond flexibly to changes in work instructions and the working environment while supporting the achievement of individual, team, and departmental sales targets.

Desired profile

Qualifications :

必須要件

·  英語によるビジネスコミュニケーション能力
·  Microsoft Office（Excel、PowerPoint、Word）の使用経験

歓迎条件

ホテルや旅行業界での営業経験

求める人物像

·  グローバルな視点でビジネスを推進できる方
·  高いコミュニケーション能力をお持ちの方
·  自ら課題を見つけ、主体的に行動できる方
·  多様な文化や価値観を尊重できる方
·  目標達成に向けて粘り強く取り組める方

Required Qualifications

·  Business-level proficiency in English

·  Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word

Preferred Qualifications

Sales experience in the hotel or travel industry

Preferred Candidate Profile

·  A global mindset with the ability to drive business growth across international markets
·  Excellent communication and relationship-building skills
·  A self-starter who can identify issues, take initiative, and deliver solutions
·  Appreciation for and respect toward diverse cultures and perspectives
·  Strong determination and resilience in achieving business