Reservations Intern

Job description

Opened in May 2025, The Standard, Brussels marks an exciting new chapter for The Standard as our third European property. Located in the city's vibrant Northern Quarter, the hotel brings our signature blend of bold design, culture and unconventional hospitality to the heart of Belgium's capital.

With 180 guestrooms, 20 residences, a striking greenhouse-style lobby, vibrant dining and bar experiences, and a rooftop restaurant, bar and garden, The Standard, Brussels is a destination where food, music, art and culture come together. Playful, sophisticated and always unexpected, it's anything but standard.

Ever wondered what goes on behind the scenes of one of Europe's most exciting lifestyle hotels? Here's your chance to find out. We're looking for a Reservations Intern who's ready to bring fresh energy, curiosity and a passion for hospitality to our team. From creating those all-important first impressions to helping maximise every booking opportunity, this is your chance to gain real experience and be part of something extraordinary.

Your role

As our Reservations Intern , you'll join our Revenue & Reservations team, gaining hands-on experience in the commercial and operational side of a vibrant lifestyle hotel. You'll discover how reservations, guest service and revenue strategies come together to create exceptional experiences while driving the hotel's success.

You'll support daily reservations operations, handling booking enquiries, preparing offers, processing reservations, amendments and cancellations, and ensuring guest information is accurately maintained. You'll also assist with group bookings, room availability, inventory controls and the preparation of arrival and reservations reports for other departments.

Working closely with our Revenue & Reservations Manager, you'll gain exposure to pricing strategies, demand forecasting, competitor analysis and distribution systems. You'll help monitor booking trends, maintain rates and promotions, and learn how commercial decisions influence hotel performance.

This isn't your typical internship. You'll develop valuable skills in reservations, revenue management and guest communications, learning from experienced hospitality professionals while discovering the commercial thinking behind a successful lifestyle hotel.

We're looking for someone with personality, curiosity and enthusiasm. Someone who enjoys working with people and numbers, takes pride in the details and isn't afraid to ask questions, share ideas and embrace the unexpected. After all, we're anything but standard.

Desired profile

Qualifications :

Do you StandOut and have what it takes to be our Reservations Intern at The Standard, Brussels?

Previous Reservations or Revenue Management experience is welcome but isn't essential. We're looking for someone with a genuine passion for hospitality, strong organisational skills and an appetite to learn. Your individuality, curiosity and ability to connect with people are just as important as your academic background.

In addition, the ideal candidate will be anything but standard…

·  Be studying Hospitality Management, Tourism, Business Management or a related discipline, ideally seeking an internship as part of their academic programme
·  Have a genuine interest in Reservations, Revenue Management, guest relations and the commercial side of hospitality
·  Be naturally warm, confident and comfortable communicating with guests and colleagues from different backgrounds
·  Bring energy, creativity, curiosity and a proactive, hands-on approach
·  Demonstrate excellent organisational skills, attention to detail and the ability to manage multiple priorities
·  Have good numerical and analytical skills, with an interest in pricing, booking trends and hotel performance
·  Be confident using Microsoft Office applications, particularly Excel, Word and Outlook, and eager to learn hotel reservations and revenue systems
·  Be a team player who's adaptable, open to feedback and enjoys collaborating across departments
·  Have an interest in lifestyle hospitality, music, art, culture and Brussels' vibrant social scene
·  Have a good working knowledge of French and English ; additional languages are a plus
·  Be motivated, reliable and comfortable working in a dynamic, fast-paced hospitality environment

What's in it for you?

At The Standard, we believe an internship should be more than just work experience. It's an opportunity to learn, grow, meet inspiring people and have some fun along the way.

Our benefits include:

·  Daily lunch in our staff canteen
·  Worldwide travel discounts through The Standard Advantage platform
·  Employee and family rates across all Standard and Bunkhouse properties
·  25% discount on Food & Beverage
·  Social Committee with regular monthly activities and events
·  The opportunity to learn from experienced Revenue & Reservations professionals in a creative, international environment

Ready to be part of something anything but standard?

Not every internship gives you the chance to experience the commercial heartbeat of a lifestyle hotel. This is your opportunity to develop valuable reservations and revenue skills, connect with guests from around the world and discover how great hospitality begins long before check-in.

If you've got the personality, passion and curiosity to be anything but standard, we'd love to hear from you.

Join us. Bring your personality. Make your mark.

All applicants must be eligible to undertake an internship in Belgium. Appropriate documentation confirming eligibility will be required before the internship commences.