Sales and Marketing Coordinator

Job description

About Hyatt House South Melbourne

Hyatt House South Melbourne is Australia's first Hyatt House hotel, located in the heart of South Melbourne. Designed for both short- and long-term stays, the hotel offers a contemporary, apartment-style experience that reflects the character of the local neighbourhood.

With 97 modern studios and welcoming shared spaces, Hyatt House South Melbourne creates an environment where guests and colleagues feel at ease. Our approach to hospitality is warm, thoughtful, and personal, supporting a workplace that feels collaborative and considered.

About the role

As Sales & Marketing Coordinator at Hyatt House South Melbourne, you will support the delivery of thoughtful and effective sales and marketing initiatives that reflect the Hyatt House brand. Working closely with the Director of Sales, Sales Manager, and Operations team, this role brings together coordination, creativity, and commercial awareness.

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Upkeep of digital and social media platforms, and assist with both promotional and sponsorship requests

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To work with the graphic designer and print supplier to bring marketing campaigns to life with impactful visual content.

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To work with the Operations team to develop compelling offers, while also conducting competitor analysis to ensure our promotions stay competitive and innovative.

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Seek creative sponsorship and partnership opportunities reflective of the Hyatt House brand

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Implement effective sales and marketing strategies to increase room and corporate bookings and extend our market reach.

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Provide administrational support to the Operations department and assist in creating digital marketing assets, designing menus and collateral

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Efficient handling of Sales enquiries into the department and prompt issuing of quotes and contracts using our Envision software

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Assist with the follow up on sales leads and conducting site inspections of the hotel

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Develop long-lasting relationships with the clients that you work with a on a day-to-day basis

What we offer

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Wellbeing leave and birthday leave to support balance and time away

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Colleague accommodation rates across Hyatt hotels and resorts worldwide

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Career development opportunities within the Hyatt House and wider Hyatt network

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Access to Employee Assistance Program and Headspace wellbeing resources

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Discounted staff parking at $12 per day

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A complimentary barista-made beverage each workday

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Discounted dining at H Bar & Market

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Complimentary dry cleaning for business attire

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Flexible working arrangements, where operationally possible

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity, and Respect guide how we work and how we support one another. At Hyatt House South Melbourne, we foster a workplace built on trust, connection, and a shared purpose to make people feel at home.

Desired profile

Qualifications :

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Previous experience in hotel sales and marketing is advantageous

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A creative, considered approach to supporting sales and marketing initiatives

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Experience using InDesign and Canva, with an understanding of design specifications and brand consistency

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Strong attention to detail with the ability to manage multiple tasks and priorities effectively

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A practical understanding of sales and marketing principles and their application in a hotel environment

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Confident in building positive, professional relationships with internal and external stakeholders

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Tertiary qualifications in Hospitality or a related business discipline are advantageous