Business Development Executive

Job description

About Hyatt House South Melbourne

Hyatt House South Melbourne is Australia's first Hyatt House hotel, located in the heart of South Melbourne. Designed for both short- and long-term stays, the hotel offers a contemporary, apartment-style experience that reflects the character of the local neighbourhood.

With 97 modern studios and welcoming shared spaces, Hyatt House South Melbourne creates an environment where guests and colleagues feel at ease. Our approach to hospitality is warm, thoughtful, and personal, supporting a workplace that feels collaborative and considered.

About the role

As Business Development Executive at Hyatt House South Melbourne, you will be responsible for driving new corporate and group business while building long-term client relationships. Working closely with the Director of Sales, Sales Manager and internal stakeholders, this role focuses on proactive account development, lead conversion, and market engagement.

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Manage the full sales cycle for new corporate and group clients, from initial contact through to deal closure

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Respond promptly and accurately to enquiries relating to corporate room blocks and group bookings

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Negotiate rates, prepare proposals, and issue quotes within required timeframes

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Build and maintain strong relationships with corporate clients and professional conference organisers

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Conduct hotel site inspections and client tours aligned with brand standards

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Track sales performance and market activity, including competitor analysis

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Collaborate with marketing to support lead generation and campaign effectiveness

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Provide insights into market trends, opportunities, and sales strategies

What we offer

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Wellbeing leave and birthday leave to support balance and time away

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Colleague accommodation rates across Hyatt hotels and resorts worldwide

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Career development opportunities within the Hyatt House and wider Hyatt network

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Access to Employee Assistance Program and Headspace wellbeing resources

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Discounted staff parking at $12 per day

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A complimentary barista-made beverage each workday

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Discounted dining at H Bar & Market

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Complimentary dry cleaning for business attire

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Flexible working arrangements, where operationally possible

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity, and Respect guide how we work and how we support one another. At Hyatt House South Melbourne, we foster a workplace built on trust, connection, and a shared purpose to make people feel at home.

Desired profile

Qualifications :

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Previous experience in hotel sales, business development, or a related commercial role

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Understanding the hospitality industry, including market trends, competitor activities, and client needs

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Confidence presenting to clients and conducting site inspections

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Strong negotiation and communication skills

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Commercial awareness with attention to detail and follow-through

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Ability to manage multiple accounts and priorities effectively

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Right to work in Australia