Guest Experience Manager - Hyatt Regency Guam

Job description

You will be responsible to assist with the efficient running of the department in line with Hyatt's corporate strategies and brand standards, whilst meeting employee, guest and owner expectations.

To assist the Front Office Manager in managing the guest service department, ensuring maximum guest satisfaction, through planning, organizing and directing and providing guidance to the Concierge operations and administration.

Desired profile

Qualifications :

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Guest Service Manager. Good problem solving, organizing and interpersonal skills are a must.