Rooms Overseas Trainee

Job description

The Rooms Overseas Trainee will gain practical experience in various Rooms Division functions, including Front Office, Guest Services, Concierge, and Housekeeping. The trainee will support day-to-day operations while learning international hospitality standards and delivering exceptional guest experiences. This program is designed to provide comprehensive exposure to hotel operations and professional development opportunities within a luxury hospitality environment.

· Assist the Front Office and Rooms Division team in daily operations.
· Welcome and assist hotel guests professionally and courteously.
· Support check-in, check-out, and guest service activities.
· Coordinate with Housekeeping and other departments to ensure a seamless guest experience.
· Handle guest requests and inquiries under supervision.
· Maintain accurate records and update operational information as required.
· Follow hotel policies, procedures, and service standards.
· Participate in departmental training and development programs.
· Perform other duties as assigned by the supervisor.

Desired profile

Qualifications :

·  Currently enrolled in or recently graduated from a Diploma or Bachelor's Degree program in Hospitality Management, Tourism, Hotel Management, or a related field.
·  Good command of spoken and written English.
·  Strong interpersonal and communication skills.
·  Positive attitude with a passion for hospitality and guest service.
·  Ability to work in a multicultural environment.
·  Willingness to learn and adapt to hotel operational requirements.
·  Proficient in Microsoft Office applications is an advantage.
·  Available for a training period as required by the internship program.